Verizon Authorized Retailer in Henderson, NV, Victra, strives to provide the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworable, fun, and profitable way. Customers have praised the exceptional service at this Verizon store. Zach, the Assistant General Manager, has been described as exemplary, well-informed, and efficient, going above and beyond to resolve issues and set up plans. Zachary's professionalism, kindness, and expertise have turned frustration into relief, and he has exceeded customers' expectations. Similarly, Miguel has been commended for his support and understanding in addressing billing issues, even calling customer service with the customer present to help problem-solve. Evan, another store associate, has been praised for his attentiveness and courtesy, as well as his expertise in ensuring a customer's phone was clear of any viruses or hackers. Overall, the Verizon Authorized Retailer in Henderson, NV, Victra, has received overwhelmingly positive reviews for its outstanding customer service and the dedication of its staff in addressing customers' needs and concerns.
Grace was amazing, she transferred everything to my new phone in 30 min. She even installed my screen protector and case (not purchased in store)! I was out of the store in less than 1hr!
March 2026
Grace was awesome! I had a complicated situation and thought it would take forever to handle. She shrugged like it was nothing and had me out of there in less than an hour!!!
February 2026
riley was literally amazing !! helped me get the best options for fixing my phone super sweet and wonderful made it so easy !!
