Verizon offers a wide range of mobile, 5G home internet, and business services, with convenient options for online orders, store visits, and same-day delivery where available. Customers can visit their local store, which is kept clean and usually has short wait times. Staff members are described as friendly, helpful, and knowledgeable, providing professional service that makes switching carriers or upgrading plans smooth and quick. Several reviews highlight positive experiences with specific representatives who offer great deals, answer questions thoroughly, and deliver five-star customer service. Customers appreciate the professionalism and expertise of the staff, as well as the ease of in-store process, especially when switching or activating devices. Many express satisfaction with the store's service and recommend visiting corporate-owned Verizon stores for the best experience. Overall, Verizon is praised for its helpful staff, competitive deals, and convenient options for customers seeking mobile or internet services.
Dan Barnet was very helpful. Got me everything i wanted. Answered all my questions. If he didn't know the answer he would find it.
August 2026
Matt Meuse was a great help and representative. I asked a lot of questions and he patiently answered them to my satisfaction. He had great customer service skills especially when dealing with older people who aren’t use to technology.
August 2026
The customer service member that helped me was Dan.And let me tell you he fixed everything that I screwed up.God bless his heart.I appreciate you
