Cricket Wireless Authorized Retailer has fast, friendly staff and great deals. The staff helped when a customer lost a phone and completed paperwork to activate a replacement device. A customer said the manager handled a huge software update quickly, fixing a sync issue with wifi. Another customer praised a staff member for handling an irate unreasonable customer and for quick payment of a bill. Some customers report conflicting information from customer service and a replacement phone that was a junk beginner phone with no Google, little memory, and poor voice, name, and finger recognition. Overall, the store offers quick service but some experiences vary.
Ive been with verizon,tmobile,metro,boost mobile,sprint ,at&t by far cricket has been great more than great amazing never fails me thank you cricket for your service
March 2026
Amazing customer service from Chris. Young man is very nice and helpful and a beautiful smile!
January 2026
Chris is the man! Very helpful every time I come in and get a new phone.
