Cricket Wireless Authorized Retailer offers a mix of outstanding customer service and helpful staff at its Charleston and Rainbow location. Many customers have praised employees like Richie, Manny Garcia, Noniboi, Danny, and Paul for their friendly and patient assistance. They quickly help clients with their needs, whether it’s switching carriers or finding the best deals. While some customers noted a lack of care for issues that don't benefit the store, the overall experience seems positive, with staff going above and beyond to create a welcoming environment. One customer even expressed gratitude for the compassionate support received during a difficult time, highlighting the caring nature of the team. Overall, this retailer is known for its helpful service and friendly atmosphere.
We came into the cricket and Richie and Manny Garcia were great customer service they helped me and my wife with everything that we needed fast quick and in a hurry on Charleston and rainbow location. Thanks to the manager and his co-worker Manny Garcia again
May 2025
If your looking to buy a device, they will GLADLY! Help you. Have a problem, well if it don't benefit them they don't care.
Customer service, get repeat business regardless of if you cheap! It'll be real funny when I transfer all 4 lines to another carrier and get better customer service for less!
October 2024
Excellent service from Noniboi at this specific location. He helped me switch over to this carrier. I now have a great phone and great service!!
