I didn’t have any problems with the rental but they tried to charge me for the damage protection that I declined. The guy actually asked me why I declined damage protection before charging me for it! He then tried to refund me but failed. It took 4 people and 40 minutes to get refunded.
January 2024
Phone tag to get rental department never did. Gave up after 15 minutes. It is what it is.
September 2023
I have been standing waiting for assistance to cut some of this wood, for over 30 minutes not sure what to do. Employees seem to be carrying on as usual in other parts of the store.