Victra, a Verizon Authorized Retailer in Las Vegas, NV, offers a wide range of wireless devices, including phones, tablets, wearable technology, and accessories. The store's staff is highly praised for being helpful, patient, and friendly, creating a positive shopping experience. Customers appreciate that employees take the time to explain everything clearly and assist with deals without trying to oversell. Several reviews highlight the staff’s dedication to customer service, with employees like Tori, Kalee, J.B., Angel Luna, and Anthony receiving special mention for their professionalism, kindness, and willingness to go above and beyond. Angel Luna, the store manager, is especially noted for his extra effort in ordering a specific phone color when it was unavailable elsewhere and for patiently helping customers set up devices. Customers value the welcoming atmosphere and the genuine care shown by the staff, which sets this store apart from larger flagship locations. Overall, Victra in Las Vegas is recognized for providing trustworthy, friendly, and efficient service, making it a highly recommended place for Verizon customers seeking quality assistance with their wireless needs.
Great experience upgrading to iPhone 18 pro out standing customer service
August 2026
I appreciate her patience with me!.thank you for explaining and giving me unknown knowledge about my account.
July 2026
Alexis was able to help me with all aspects of setting up my new Google Pixel 10 XL. Jarred did an excellent job of assisting me with pairing my phone in my car. I really appreciated all the effort put forth in helping me!
