Firestone Complete Auto Care has been serving the community since 1926, providing a comprehensive range of services for all vehicle needs at their North Las Vegas location. Customers appreciate the great and timely service, highlighting the professionalism and knowledge of the staff, particularly Cameron, Thomas, and Cam. They are known for being trustworthy and offering helpful options without overselling services or products. Clients receive clear explanations and upfront quotes, creating a comfortable experience during visits. However, there have been reports of miscommunication regarding service needs, such as issues with tire checks, where customers were directed to the dealer unnecessarily. Overall, Firestone Complete Auto Care aims to deliver reliable and affordable auto care, ensuring vehicles run smoothly with maintenance services like oil changes, brake inspections, and engine repairs. North Las Vegas residents are encouraged to schedule appointments online or visit the store to experience expert care for their vehicles.
Had an appointment to get roders & brakes. Sat there 5 hours which made me miss a scheduled appointment i had somewhere else. This will be my last time going to a firestone. Not to mention other issues I have had at firsstone. Everh time I try to give them a chance they disappoint me. Im done
March 2025
After 8 months trying to get my brakes not squealing in finally got remedied when they finally decided to change the brakes. I think I brought it around 3 or 4 times prior to them finally getting it right.
December 2024
Horrible communication and service. Waited all day for them to tell me they don't have a part. They didn't even call me, I had to ask what was taking so long...
