Pep Boys Auto Service & Tire Shop at 5690 Simmons Rd in Las Vegas is highly regarded for its reliable and professional car care. Customers consistently praise the helpful and knowledgeable staff, especially Ulises and Dirce, who go above and beyond to ensure a positive experience. The team provides a range of services, including tire replacement, tire repair, and brake work, often completing jobs quickly and efficiently. Many reviews highlight the excellent customer service, with staff taking time to explain vehicle needs and ensure customers feel comfortable. The shop offers competitive prices, sometimes cheaper than other places, and provides free inspections to help customers understand what repairs are needed. One customer appreciated how the staff was understanding of their financial situation, offering discounts that saved hundreds of dollars. The team is also praised for their honesty and professionalism, making customers feel confident in their work. Whether for tire services, oil changes, or brake repairs, Pep Boys on Simmons is a trusted choice for many in Las Vegas, known for delivering exceptional service and value. Overall, the staff’s kindness and expertise make this location a preferred auto care center for repeat customers.
Dircy the service representative was extremely friendly and understanding of my situation. This location is by appointment only now for any vehicle inspections. She was able to provide me with an appointment the next day. Very professional and would recommend friends and family to this location.
July 2026
Josh was amazing . His customer service was excellent and he made sure he took great care of my service ! Thanks Pep Boys
July 2026
Great service, very friendly, finish service in a timely manner.
