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“Miguel and the team here are always A++ - I told Miguel I would leave a review forever ago on my 2015 Jeep Wrangler, but I got locked out of my gmail. I got it back now so here is my review. 5 stars! From the customer service to the technicians / mechanics in the back, everything from start to finish has been great with these guys. I feel like I have not only a business relationship with these people but also friendship too. Miguel has helped me with tows, selling my vehicle(s), etc. I spent a ton of money with him on my Jeep and then a new unrelated issue happened and it was going to cost me so much money, but Miguel didn’t even charge me for the diagnostic because he knew I wasn’t going to replace my engine. Little things like that keep a customer for life. I have 3 vehicles and I plan to always use Big Brand for my repair needs. They also offer Acima (leasing) to help with paying and cost. I now have my 00 Chevy Silverado going there today to get the brake line checked and some other routine maintenance. THANK YOU BIG BRAND FOR EARNING MY TRUST!!!”
“Incredible customer service and courtesy front counter. I will go hack because of Tara and Randy Johnson. Great knowledgeable staff and great prices on rims, tires, alognment and oul change! Super Happy ”
“Had an unexpected flat and they were the ONLY tire shop around on a Sunday that helped and had a tire in stock. Employees were super friendly and helpful. Definitely recommend them to anyone needing any tire services done.”
“Had a nail in my tire and they took care of it free of charge. They gave me a timeframe of up to an hour and was done within that time. I'd easily go back for any other issues I have. Their customer service is great.”
“Hi My name is Tina, I was parked in a gas station unfortunately with a flat tire when Hero Hector offered to help, he changed the tire put on the spare when I offered to do a cash app he refused and stated “This is what I do” I very thankful to Hector even in the heat he was willing to help a stranger in need. Thank you so much for helping me get on the road to get my tire repaired.
You be blessed as I know I was.”
“We were traveling from UT to CA and our tire popped right outside of Vegas. We called from the road. They were very accommodating and helpful. When we got there, they got us right in. We got such a great deal, instead of just getting one new tire, we decided to replace all 4. We don’t even live in their state and we would go back to them again. Excellent service! We were in and out in less than 30 minutes.”
“The staff here is very knowledgeable & professional. I love the new inspection system online. This made me feel part of process. Instead of just being told what they did. The pictures gives a more clear understanding of what work that's being done. My 4 star rating is pricing. I paid a little more than what I wanted to pay.”
“Didn't get my tire changed here but caught a flat on my way to work and one of their employees, Edgar, stopped in his work truck to help. He was absolutely lovely and so graciously helped us get on our way again, possibly making himself late to work. My mom and I are very appreciative for his help.”
7:30AM - 6PM
4700 W Craig Rd, North Las Vegas
Tire Dealers
“Giovanni has been absolutely amazing and out of this world accommodating. I was out of town and I got a flat tire. My tires are under warranty and the warranty company could not work with me or figure out how to help. Giovanni offered a complete reimbursement for any tire I had to purchase so that I was able to get home. I couldn’t be more grateful for his understanding and outstanding customer service.”
“honestly from the start was a 5 star review ended up coming just for air on my tire bc my left front one was leaking. They examined it a lil further and my tire had a big crack and the wrong tire size on my rim. Got new tires for a steal and done quick 5/5 star for me.”
“I went to El jefe tires and Kain the owner got me 4 great used tires that had 95 percent thread. Very happy with the service. Definitely referring El jefe tires to all my family and friends.”
“Great place to go get some high quality tires for a valuable price. Great team , there and respectful members as well. Stations for your Tires , brakes , smog are available.”
“I've had the pleasure of dealing with many of the staff members at this location on multiple occasions. Every single one of them has been amazing. I've worked in customer service for over 20 years, and everyone here shows genuine concern and care with all of the customers. I never feel like I'm being taken advantage of. They simply take care of whatever I come in for and offer other options if needed, but they have never been pushy. Houston helped me out a couple of times today, as well as a few other employees. Everyone was great! 10/10 would recommend!”
“Chris C and the entire staff at the craig location is awesome. They are honest and i feel comfortable getting my car serviced without being taken advantaged of Also theres a guy that sits in the back I do not remember his name but he was also nice aswell thank u to him . Thanks guys!!!!!!”
“Had a nail in my tire and stopped by to get it fixed. The person in charge told me it would be about an hour wait. I decided to leave and come back in an hour. When I arrived they took it in immediately, repaired it very quickly and $20 bucks later I was out of there. Great service and friendly customer service. Thank you!”
“Excellent Service!! Today my parents had a flat tire on the side of the road outside of Las Vegas - Sloan, NV. After dealing with AAA for over 2.5 hours and getting no one to help them - they called Grubb Tires. They were there within 20 minutes and got the tire changed and sent them on their way. Thank you for taking care of my parents Grubb!! I will definitely be recommending you.”
“In a world where it seems like everyone is trying to take advantage of a single woman, these men treated me like I was their sister. I would recommend them to anyone! I normally don’t give reviews unless the service was terrible but I almost cried today when I noticed that they did something for me that I didn’t ask for but knew that I needed. They just did a random act of kindness that I accidentally found out that they did. Go here please! Companies like this needs to be in business”
7:30AM - 5:30PM
4420 Mitchell St, North Las Vegas
Tire Dealers
“Every one here friendly and helpful and very reasonable price with good discounts I will come back and recommend this place thanks for all team special Fa’aana and Henry for help and good discounts. Adam”
“Quick and easy smog in and out. I overheard them discussing prices on the phone. Having done some mechanic work the prices were quoted very fair. They do more than just tires and smog give them a call”
“Came here today, guys r very nice, he showed me & explained me how it works.. they were also pretty fast & cheap!!.. no appointment needed!! definitely recommend it ?”
“Rudy and his team did a good job repairing my wife's vehicle. I'm sure over the phone I showed my frustration with the vehicle. Rudy was a professional and took it in stride. I recommend giving them a chance. As I am apprehensive about most mechanic shops I feel they were upfront and honest with the problems and cost. Thank you again Royalty.”
“Highly recommend. I was in desperate need for tires and there was nowhere else for my tires and this place had them.Tthe service was fast. The price was reasonable highly highly recommend. Great customer service great product..”
“Went to the one on Craig Road but they were backed up, requiring an appointment a week in the future. Then went to the one on Serene, and they got to me right away. Good service, good selection, and good prices!”
“From an emergency flat, to a full set of tires, they were SO quick and easy to communicate with! Moving to the neighborhood, I had no idea where to go in a pinch, and they were the BEST answer. I'm so happy with their service and staff!!! TEN STARS!”
“Brian and team are amazing! So incredibly helpful, thorough and quick. Fixed my air and then I got a nail in my tire all within two weeks and he got me in and out so fast both times. He explains things well and provides great customer service!”
7:30AM - 7PM
2705 W Centennial Pkwy, North Las Vegas
Tire Dealers
“The team at this location are awesome! They always greet me with a smile, are very patient when explaining why I came in, are very knowledgeable and will do what it takes to not only win your business but also do it at best possible pricing, expertise and professionalism.”
“Aaron helped with getting a tire replaced over the phone
I had a blow out in the freeway and he worked diligently to help resolve the issue
He ordered tire and next day it was replaced
Wonderful service and communication”
“Had a 7am appointment for when they opened. Arrived on time, waited for vehicle for oil change...took 2 hours. Waited with Autistic 7 yr old. Friendly staff...just expected an oil change to not take 2 hours being appointment at 7am when shop opened is all.”
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“I have had several car issues lately with my Range Rover and Johnny has been nothing but helpful. The service techs are great everyone there is so friendly. They make sure they explain everything in detail. They are definitely a great location to work with.”