Appliance Parts Company offers replacement parts for all major appliance brands, as well as HVAC and plumbing repair items. Customers appreciate their wide selection and competitive prices, such as saving over $130 on a stove knob compared to manufacturer prices. The staff is known for being friendly, attentive, and knowledgeable, often helping customers troubleshoot issues and explaining installation details. They test parts before selling and provide helpful advice or recommend technicians when needed. One customer highlighted that the staff treated them like a valued customer, making the experience positive and memorable. The service is consistently friendly and helpful, with some staff members, like Matt, recognized for going above and beyond to ensure customer satisfaction. Overall, Appliance Parts Company is regarded as a reliable, helpful, and affordable store for appliance, HVAC, and plumbing parts, making it a preferred choice for many customers.
Great customer service. Called to see if they had the part I needed, the lady that answered the phone was great. The 2 gentleman at the service counter were very nice .
December 2025
They didn't have what we needed but were quite helpful to point in the best next direction. Very friendly staff.
October 2025
Called, they had the part that we were looking for. They put it on hold for us until we picked up. Extremely kind employees. Great customer service.
