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“Carter Bros is stepping back in time. They have things from the past & new items you hadn't thought of. Extremely well organized. If you need a screw that is impossible to find anywhere else, they have it here. Really knowledgeable employees so willing to help!”
“I really enjoyed this store. It has everything you need for outside purposes. We own a small yard clean up business, it had what I've needed. My wife really enjoyed the clothes selection. It has a lot of stuff. We definitely will be back. Can't wait to see more.”
“This store is such a great addition to the neighborhood. They have a surprisingly huge inventory. The staff is always helpful and so friendly. I always find what I need and I love the events they host!”
“This place is stocked to the ceiling with a ton of industrial parts, supplies and even some tools. The staff were very friendly, helpful and knowledgeable. I brought in some parts I needed hardware for and he had just about everything. A few small, stainless metric allen bolts he didn't have in stock. He said he could have had them the next day but since I was in a pinch he kindly recommended me to a different store that had them in stock. They were even able to custom make a stainless steel braided hose to my required specifications and had the adapters I needed for my application.”
“They lost a 250 dollar sale because they wouldn't match a price to Walmart for the exact item. All good though, went just down the street to Lowe's and they matched it.”
“I was very shocked with customer service rep (axel) , this kid for his age is very impressive!!! I would like to just say thank you axel for making my exchange stress free !!! You will be going very far in life with that attitude.”
6:00 AM - 9:00 PM
5075 Kietzke Ln, Reno
Hardware Stores
“It's beautiful outside so it was time to buy some plants. Got some great deals on succulents and even found some plants that needed some nursing at a discount.”
“We LOVE this store and we LOVE working with Valerie! She is so knowledgeable and helpful. She goes out of her way to explain everything and shows us different approaches we can take with both paint and primer. Highly recommend this store. Paint the the town with Dunn Edward’s.”
“They are a fantastic company I work with them through my current job and they're always accommodating. Within one day of sending in the weekly order they will always have it delivered the next day or the following morning before 10:00 a.m. every time.”
6:00 AM - 9:00 PM
5075 Kietzke Ln, Reno
Hardware Stores
“They have stuff that Home Depot doesn't, lumber yard is great as you can drive in and load up without having to use a dolly to Load up and then push out to the car park like HD”
“If your looking to pick up an order quickly on a Sunday absolutely never do curbside pick up in the middle of a Sunday, I waited in my car for 20 minutes just end up going inside to the counter and physically pick it up from the online order counter. It's not the employees fault I just think they could use an extra couple people working online orders over the weekends to accommodate the diy weekend warrior rush”
“I went to Home Depot on Thursday morning to purchase various items for a project I’m having built—a small roof-like cover over my air conditioner to help protect it from bird droppings.
I brought a photo of what I wanted to build, and I was absolutely amazed by the service I received. Three incredible Home Depot employees—Ed in the Paint Department, Mike in Delivery, and Byron in Order Fulfillment—worked together to help me with every detail of the project. They went above and beyond, right down to helping me determine the correct size nails I would need.
They also thought of things I hadn’t even considered, such as recommending that I paint the wooden posts because of the weather conditions here. They offered suggestions and advice that went well beyond simply helping me find the items on my list. Their teamwork, knowledge, patience, and willingness to help were truly exceptional.
I cannot thank Ed, Mike, and Byron enough for all of their help and advice. They made what could have been a confusing project so much easier, and I genuinely appreciated the time and effort they put into helping me.
I sincerely hope Home Depot recognizes these three employees for their outstanding customer service. Whether that means a bonus, reward, or simply some well-deserved recognition, they absolutely deserve it. Employees like Ed, Mike, and Byron are a wonderful reflection of what great customer service should be.
Thank you, Ed, Mike, and Byron, for going above and beyond!”
“I needed to get an adapter for my new fridge’s water line. I had no idea what I was looking for, thankfully an older gentleman named Michael helped me get the right parts for the water line! There was no way I was going to figure it out myself. Thank you for saving me a headache and multiple trips to the store, Michael!!!”
“My favorite Lowe's in Reno area. Went to the one up by Scheels and pretty much got treated like I was interrupting this old boys morning of using a price gun to mark suckers. Went down south Reno, picked up the tools I needed, no drama.”
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“Very helpful and knowledgeable! I brought the old part with me. They knew what it was from ten feet away and were already looking it up when I got to the register.”