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“I was struggling with my vacuum and brought it in a couple of times. The team took it completely apart and found a broken fan. The price was more than fair and they fixed it super fast. I am so impressed with the customer service. Thank you!!”
“Very helpful and knowledgeable! I brought the old part with me. They knew what it was from ten feet away and were already looking it up when I got to the register.”
“I was very shocked with customer service rep (axel) , this kid for his age is very impressive!!! I would like to just say thank you axel for making my exchange stress free !!! You will be going very far in life with that attitude.”
“I just love my store and my friends that work there, Jorge and Jeremiah always help me with the merchandise that I have gotten from my store on Kietzke Ln in Reno, Nv.”
“I went to Home Depot on Thursday morning to purchase various items for a project I’m having built—a small roof-like cover over my air conditioner to help protect it from bird droppings.
I brought a photo of what I wanted to build, and I was absolutely amazed by the service I received. Three incredible Home Depot employees—Ed in the Paint Department, Mike in Delivery, and Byron in Order Fulfillment—worked together to help me with every detail of the project. They went above and beyond, right down to helping me determine the correct size nails I would need.
They also thought of things I hadn’t even considered, such as recommending that I paint the wooden posts because of the weather conditions here. They offered suggestions and advice that went well beyond simply helping me find the items on my list. Their teamwork, knowledge, patience, and willingness to help were truly exceptional.
I cannot thank Ed, Mike, and Byron enough for all of their help and advice. They made what could have been a confusing project so much easier, and I genuinely appreciated the time and effort they put into helping me.
I sincerely hope Home Depot recognizes these three employees for their outstanding customer service. Whether that means a bonus, reward, or simply some well-deserved recognition, they absolutely deserve it. Employees like Ed, Mike, and Byron are a wonderful reflection of what great customer service should be.
Thank you, Ed, Mike, and Byron, for going above and beyond!”
“If your looking to pick up an order quickly on a Sunday absolutely never do curbside pick up in the middle of a Sunday, I waited in my car for 20 minutes just end up going inside to the counter and physically pick it up from the online order counter. It's not the employees fault I just think they could use an extra couple people working online orders over the weekends to accommodate the diy weekend warrior rush”
“Amazing service, amazing products and amazing staff! Zach, Cory and Matt were extremely welcoming and treated us like family from the minutewe walked in the door.
We needed new kitchen appliances and are so glad we found Czyz's Appliance. Everyone there, especially Matt Treptow was very helpful and guided us to purchasing our dream kitchen at an affordable price.
The personal service and knowledgeable staff regarding products, far exceeds anything you would find at a big box store.
Czyz's should be your first stop if you are looking for quality appliances at affordable prices. They stand behind everything they sell. Definitely a 5 star experience! Highly recommend.”
“My Kitchen and Bath Designer recommended Ferguson and, specifically, Mindi Seidel (Hynek), sales consultant. Mindi was great from the start. She helped me find my preferred JennAir line of kitchen products. Then, when we discovered that the JennAir Induction Range was no longer available, Mindi quickly found a Bosch substitute that was also the right size for my kitchen. (Problem solved.) Much later, when I was registering products, the online JennAir agent asked for a photo of the model number on the Hood, which I could not find on the installed product. Once again - here's Mindi, to-the-rescue: "Can you take the grates out of the hood and take a picture of the serial/part number that way?" Yes, I could! (Again, problem solved.) Mindi has always been willing to answer questions even after products were installed. It is so helpful to be able to stay in contact with the same sales person. I am very grateful for the good customer service at Ferguson in Reno.”
6:00 AM - 9:00 PM
5075 Kietzke Ln, Reno
Appliances
“It's beautiful outside so it was time to buy some plants. Got some great deals on succulents and even found some plants that needed some nursing at a discount.”
“I needed to get an adapter for my new fridge’s water line. I had no idea what I was looking for, thankfully an older gentleman named Michael helped me get the right parts for the water line! There was no way I was going to figure it out myself. Thank you for saving me a headache and multiple trips to the store, Michael!!!”
“My favorite Lowe's in Reno area. Went to the one up by Scheels and pretty much got treated like I was interrupting this old boys morning of using a price gun to mark suckers. Went down south Reno, picked up the tools I needed, no drama.”
6:00 AM - 9:00 PM
5075 Kietzke Ln, Reno
Appliances
“They have stuff that Home Depot doesn't, lumber yard is great as you can drive in and load up without having to use a dolly to Load up and then push out to the car park like HD”
“I had a great experience buying a part I could not find at the big box stores. I am glad to know that I was able to purchase what I needed. They do sell to the public, but probably some parts can only be sold to professionals. I'm very pleased with my experience at Ferguson Plumbing Supply.”
10AM - 7PM
3370 Kietzke Ln, Reno
Appliances
“I was very happy with the service I received from Suzzy and Gibran. Very comfortable sales approach, no pressure, very informative with all the details. Easy to communicate with. I highly recommend!If I can rate them with more stars I would!”
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“Kevin was great to work with. He wasn't pushy but did stay with us most of the time which was good because we had a lot of questions. He left us alone so we could go back and forth to the appliances we wanted. We bought a washer, dryer and refrigerator. They were installed yesterday and so far so good. The delivery was within the quoted time and they were able to change our delivery date. I forgot to mention they held our order for a month until our house closed. From beginning to end it was a pleasant experience.”