Coachcraft Autobody is a highly regarded auto body shop known for its quality work and excellent customer service. Customers appreciate the friendly and professional staff, including front desk team members who are welcoming, communicative, and go the extra mile to ensure a smooth experience. Many reviews highlight their timely repairs, with some customers noting that their vehicles were fixed quickly and efficiently. The shop excels at matching difficult paint colors, such as polymetallic gray, demonstrating their skill and attention to detail.
The team at Coachcraft is also praised for being trustworthy and transparent, keeping customers updated throughout the repair process. Technicians are recognized for doing phenomenal work and often exceeding expectations. Customers feel confident leaving their vehicles in the shop’s hands, knowing that their cars are well cared for.
However, some reviews mention occasional issues, such as staffing problems and communication lapses, which can lead to misunderstandings. For example, there are reports of missed appointments, rude customer interactions, and oversights like missing rain guards or additional requirements not clearly communicated beforehand. Despite these occasional setbacks, efforts are made by staff to address concerns, with some customers noting apologies and attempts to make things right.
Overall, Coachcraft Autobody is highly recommended for quality, timely repairs, and caring customer service, making it a trusted choice for those needing auto body work.
Easy to contact, the staff, and Destini was ever so helpful! Thank you Coachcraft Autobody Shop for helping with my car! All though it was finally dubbed as a total loss.
September 2026
Friendly knowledgeable and professional staff! Very happy with work performed completed on time. Highly recommended.
September 2026
Coachcraft has worked on our vehicles 3 times and every time the work was done very quickly and professionally
