{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Easy to contact, the staff, and Destini was ever so helpful! Thank you Coachcraft Autobody Shop for helping with my car! All though it was finally dubbed as a total loss.”
7:30AM - 5:30PM
935 Harvard Way, Reno
Body Shops
“Geneva was incredibly attentive and walked me through every step of the process with my damaged Toyota Sienna. I would highly recommend Caliber Collision and Geneva!”
“Referred by Lexus dealership. Concours body shop was phenomenal. Other shops have always given me the typical annoying run around and produced less than average work… not concours. They’re exceptional from their customer service to their restorative work. They’re honest and very helpful. My car was cleaner when they gave it back to me than when I had dropped it off. Appreciate them greatly.”
“2016 Toyota 4Runner: We had a fender bender, quarter panel dent, and headlight replacement last month. The owner helped us bring a nearby competitor's estimate down from $3800 to $1400! They communicated everything and managed our expectations from start to finish. Friendly staff and the truck looks as good as new.”
“In the last 21 years I have been to a few auto body shops; Fixit Auto has been my first positive experience ever. Dena especially was so wonderful. She was always very straight forward on what repairs need to happen, how long it will take and went out of her way to communicate with me at least once a week to let me know what was going on. I live about 80+ miles away, so Dena always made sure I did not waste a trip and helped me with the rental.
Thank you Dena and Fixit Auto for taking care of my car! :)”
“Awesome job on body and repair work, had car done 4 days ahead of schedule pleasure to deal with kept me notified of progress daily highly recommend All American Auto Body”
“Have had 2 great experiences with Marv,fixing my Dodge Diesel
Had a clutch problem first was diagnosed as blown clutch but after I went to pick it up I found out that it was a lesser problem that cost me a lot less
He could have ripped me off with no problem but showed great honesty”
“Reno Auto Body is fantastic. My Audi Q7 needed a lot of work after being sprayed with road debris. Barry kept me up to date on the work that was being done. He worked on my Q7 during the pandemic when parts and supplies were scarce. Barry does amazing work. He is very detail oriented. We had Barry install a clear bra once the body work was done. There were some bubbles that did no cure out and he had it re-done. The car looks amazing. So amazing that I was afraid to drive it. I have gotten over that .You won't be disappointed with the results.”
“Good work for cheaper than some of the bigger body shops in Reno. Communication could have been better. Car was in the shop longer than intended as they pushed the estimated completion date back a couple of times. Car was kept mostly clean except for some white dusty stuff on the interior between the seat and center console and some plastic and tape on the exterior that was missed after painting. I'd probably go back if I need to for other work.”
“They are always pleasant and helpful. They are knowledgeable and will give you tips as needed to navigate your claims or what to expect moving forward. Kenny is awesome, if you need help, he will help.”
“Paramount very reliably handled our recent auto body repair. This is now the second time we have used them over the years. Tim, one of the owners, helped us through the whole process. They are as good as they get. I highly recommend them.”
“I cannot recommend Dent Dr. based on our experience.
Our vehicle was sent to Dent Dr. through SilverRock insurance after we purchased it from Carvana with documented rear bumper damage in transit.
Because Dent Dr. was the only approved in-network repair facility, we had no real choice but to use them.
From the beginning, communication was inconsistent. We were told conflicting information about the status of our claim, and we later learned from SilverRock that required paperwork had not been submitted despite being told by Dent Dr. the claim had been denied.
After dropping off the vehicle, we were told repairs would take about two weeks.
As we were leaving Gary shouted to us, “don’t bother calling, it wont help to get the repair done any faster”.
During the 2 week time frame, we received virtually no updates.
Multiple covert visits to the shop showed the car sitting untouched with only the rear bumper cover removed.
When we asked for explanations, we received conflicting answers about waiting on parts and whether a bumper replacement had been requested.
SilverRock later confirmed that no supplemental request for a replacement had ever been submitted.
The most concerning issue came when SilverRock informed us that Dent Dr. had reported the repair as half complete and later as fully completed, resulting in payment being issued to Dent Dr. by SilverRock.
SilverRock told me they intended to recover the payment.
In reality, the vehicle was nowhere near finished.
When we finally retrieved the car, it was in worse condition than when we dropped it off,
with new scratches, poor-quality bumper repairs, and additional damage that had not existed beforehand.
SilverRock ultimately escalated the matter to their upper management, filed a vendor complaint against Dent Dr.,
and approved us to use another repair shop, Diamond Auto Body to correct the bumper work.
I also filed a claim with Dent Dr’s surety bond company and was nicely compensated to cover the cost of repairing the additional damage.
Everyone can have an occasional delay or mistake, but repeated miscommunication, lack of transparency, poor workmanship,
and inaccurate reporting made this one of the most frustrating stressful customer service experiences we've had.
Based on our experience, I would strongly recommend running from this shop and going somewhere else if you have the option. Only 4 star review since thats what people read the most.
Based on experience you can easily guess what the real rating should be.”
“Someone did a hit & run on my car and I took it to Benjamin’s auto body. They did amazing on it looks brand new felt like I was getting a new car. The front desk girls were awesome keept me up-to-date and my car was also done a couple days prior than when it was expected. Will definitely be recommending this place to others! Thank you so much😁”
“I purchased a great, low mileage Corvette Grand Sport from Corwin. A couple months later requested all fluids changed as well as radiator hoses. I was very surprised they accepted, Jazmine service provider, aftermarket mishimoto silicone radiator hoses. I requested to check the convertible top as a catching noise from rear window. Fluid surface was complete but issues with part availability for the soft top convertible. Jazmine discussed with P Rasmussen, service manager, over use of aftermarket parts. No issues. Glad to see a dealership easily working with their customers service after the sale. Thank you!”
“It’s never fun having to replace a windscreen, but safelite made for an easy and professional service. Along the way, I had different representative speaking to me about the things that were being done to the car, I also received text updates, which was helpful as well.”
7:30AM - 5:30PM
1050 East Plumb Lane Suite 105, Reno
Body Shops
“Jason and Mitch at Subaru provided truly outstanding customer service! They were both incredibly kind, understanding, and helpful throughout the entire process. We were dealing with a stressful situation, and they went above and beyond to work with us, explain everything clearly, and make the experience so much easier.
What stood out most was how genuinely they cared about helping us rather than just treating us like another customer. Their professionalism, patience, and willingness to help meant so much to my mom and me.
Thank you, Jason and Mitch, for your kindness and exceptional customer service. Subaru is very lucky to have you both. We truly appreciate everything you did for us and would absolutely recommend working with them!”
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
“I received prompt and professional service from Diamond Auto Body. Paul was terrific about keeping me informed of the progress in repairing the damage to my car. It looks like brand new, I am very happy.”