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September 2023
Waiting times insane - was picking up a gold reservation and the desk was unmanned for some 30 minutes, then I had to wait additionally for them to …clean(?) the car. Then they gave me a Mini Cooper instead of a mid-sized sedan!But the Greek guy in the garage was super sweet
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August 2023
Horrible service. Long wait time even with Hertz Gold. Can't check in online. Have to wait in long line. Rent from somewhere else.
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August 2023
Stopped here to get my car for lake tahoe trip waited 1 1/2 hrs to get to the front desk. Gold members were also waiting FYI maybe prioritize the line with number system alot of people were unhappy with the service.
