Macy's, established in 1858, is a well-known department store featuring a range of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, and Estee Lauder. The Macy's at Rogue Valley Mall is appreciated for its clean and orderly environment, offering a traditional shopping experience that many customers enjoy. Shoppers value the ability to see, touch, and try on items before purchasing, with in-store sales adding to the appeal. However, some customers have noted concerns about the lack of employees available in the shoe department, particularly after changes to the commission-based pay structure. This has resulted in difficulties in receiving assistance while shopping. Additionally, while the store features a variety of products, some describe the overall shopping experience as dated, reminiscent of a 1990s American mall. Despite some negative experiences, Macy's is recognized for its quality goods, including men's clothing and housewares, along with options to test fragrances before buying. Overall, it remains a popular destination for shoppers looking for a classic department store experience.
A lot of brands to choose. Very friendly and professional staff
December 2024
Great selection of women’s clothing. No longer a good place for DDD or G, or H bras. They invite you to shop larger sizes on line which defeats the purpose of going to the brick n mortar store for help. Too bad.
December 2024
Sooo happy Macy still here. Love going into a traditional store, seeing touching and buying what I like… and in store sales to boot! Negative… not enough store employees in shoes, left because I couldn’t get service.
