Metro by T-Mobile offers an excellent customer service experience, according to the reviews. The store is known for its prompt service, with customers reporting that they were able to get in and out quickly with their new phones. The staff, including employees named Juan and Leslie, are praised for being helpful, knowledgeable, and ensuring a smooth setup process. Despite some challenges with the parking lot and outdated Google Maps information, the overall experience is described as wonderful, with one customer even giving a 10-star rating. The business has been providing reliable service for at least 3 years, making it a trusted choice for customers.
Came and got an upgrade , opened on time, got in and out in 15 minutes with my new phone , glass protector installed like a pro. Excellent Service 10/10. Worker on 1/6/2025 deserves a raise.
May 2024
The lady who assisted me today was friendly, helpful, and polite. My experience was excellent.
March 2024
The main person, I think Amy was her name, was very helpful and stayed involved to make sure our new phone was set up. Parking lot was a bit of a challenge.
