July 2026
Pick up service was slow- long line. Thrifty signage/directions vs Hertz signage/directions were confusing.
June 2026
Great seamless experience from pick up to return.
Thrifty has a great team and great vehicles providing an exceptional customer experience.
June 2026
Beware, I would not rent from Thrifty in Reno ever again. Just had a bad experience. They tacked on additional charges without my permission or consent and refused to remove the charges!
