The UPS Store #4252 in Reno provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is a locally owned and operated business located east of Interstate 395 North on Lemmon Drive, committed to helping customers with their needs. Customers appreciate the store’s excellent customer service, highlighting friendly, professional, and knowledgeable staff members who are helpful and courteous. The staff is known for their understanding and willingness to assist, even when customers come close to closing time or need to make changes to their shipments. Many have noted the significant improvement in service since new management took over about 2.5 years ago, transforming the store from a place with frequent issues and rude service to a friendly, organized, and reliable location. Customers also highlight the staff’s thoroughness and helpfulness when processing pickups or resolving issues. However, some experiences, such as losing receipts or dealing with larger UPS issues, reflect the franchise’s limitations. Overall, visitors find the store to be a welcoming and helpful place, emphasizing the importance of kindness and patience for a better experience.
The two women in there were absolutely amazing. Patient and calm and very helpful. There was a very long line and it was constantly busy and they still were amazing.
June 2025
Great service, friendly staff, and always efficient. My go-to UPS Store!
May 2025
Great, I didn't know a stamp was a $1.18 though, wow!
