“Gavin And Raymond is a reliable and professional broker who communicates clearly and handles loads efficiently. Working with him was smooth from start to finish — all details were accurate, and any questions were handled quickly. Definitely someone you can trust for consistent and hassle-free cooperation.”
“Christen helped me and was very patient and friendly.
Easy instructions on how to use their printer, notary and certified mail done within 15 min. Recommend especially if you are a little technology challenged bc they were very patient with me.
Will come here again. ?”
“They were very helpful with mailing my package... I came unprepared and my box was open and my label wasn't attached...Mony did this despite not being typical protocol saved me time of running back home. Thank you”
“Daniel is one of the most thorough and efficient employees I’ve ever encountered! He always goes above and beyond to help ensure everything we bring is packed properly and sent out efficiently.
Prices are reasonable, and they are always willing to help us secure our packages the right way.
Will always return here when it comes to one-stop shipping needs!”
“The customer service was incredible!
Leslie helped me with getting my Amazon returns figured out and ready to go. They also accepted a USPS package from me.”
“My experiences at Caughlin Pack-n-Ship have always been consistently great! The newest owner, Mike, is always willing to help and/or offer solutions to anything I need to mail. And, Anna is amazing! She is patient will all requests and knows what you can and can't do as far as anything you need to mail, pack, or ship. With limited help these days it is so nice to go here and see consistent familiar employees who are always welcoming. I feel their prices are very fair and worth it considering it's very conveniently located so close to my home. Kudos to Mike and his staff for running a very honest and good small business!”
“I will never go to the post office again to wait in long lines and interact with disgruntled employees. The staff at Let Us Mail are friendly and efficient. Prices are very reasonable and I’m in and out within minutes. Highly recommended.”
“Every time I've been here, the employees are super friendly and efficient! Once, I ordered a custom print job using my own archival paper, and the staff was super accommodating. The print job came out professionally and saved me a ton of time!”
“Good and friendly service for packing and shipping. Easy Amazon returns. Organized and staffed so not wait. Used copy, desktop printing and mailbox rental. Highly recommend!”
11AM - 5PM
355 E Plumb Ln, Reno
Shipping Centers
“For all your office needs this is a must visit store. The staff is super friendly!! Also they accept recycle of ink cartridge, used printers, and other electronics.”
“I had a package sent home with a family heirloom to avoid going through TSA with it. There was a shipping label mix up and the owner of the store was able to locate the package with my items in transit with the wrong the shipping label and get it sent to me. She was incredibly helpful and saved me a lot of stress. Definitely a great experience. Mistakes happen and it’s understandable and the issue was immediately fixed.”
“Needed quick business cards, they helped me with my questions and they were ready the same day. They were much better quality than another place I tried locally. I will use them again!”
“Conveniently located. Professional and courteous staff. Ample parking. Never had any issue with this location. And now, it's my favorite location because of the self service machine where you can scan your package and get a receipt without having to stand in line (unless there's a line to use the machine - never happened to me). If only all FedEx locations had this machine, but I guess it's due to the sheer volume that this location processes.”
“Had plenty of help from the young man and even gave me a label for free , apparently there’s a fee with some Amazon returns but he said” if you can write us a review we can avoid the computer fee, plus you can use a flash drive to skip the charge too.” Will go here more often”
“Super nice people. They treated me like a human and looked me in the eyes and even went out of their way to accommodate my early arrival. They even allowed me to stay on the property overnight so I could pickup early AM(I was a full day early). I wish every facility was just like this one. Plenty of room to back in. Not super busy. I don't know what else you could ask for.”
“In the past when I had to go to ship items, I usually would get a feeling of dread as I was certain that an unpleasant experience was about to come before me. However, I am so happy to report that this UPS Store provides by far the best shipping experiences that I have ever had in my life. Mitch and his team go far above and beyond for their customers. I needed to ship a heavy freight order consisting of multiple items . I had no idea how I was going to do it. I contacted another UPS Store and they had no clue how to help me. When I came to Mitch, he came up with the entire plan on how to ship these items for me and at a reasonable price too! He arranged the freight service pick up, packed the items expertly, and the items arrived in perfect condition and ahead of schedule! I also had a very oversized, fragile item to ship and the staff took time to help me arrange the shipping so everything would go according to plan. I can't recommend this store enough- they are so kind, helpful, and skilled at what they do.”
Open 24 hours
8900 Terabyte Ct, Reno
Shipping Centers
“Dale Mackey is our guy, he is accurate, accomendating and personal. We have a large volume of customer delivery especially the month of August. Dale shows up and works with us to provide our customers with 10 service .We appreciate him and could not accomplish our customer service without him.”
“A young guy working here could not have been nicer laminating tree leaves as mementos for my kids. I called a premier print shop in Reno, but they said they couldn't do it. This UPS location did it without hesitation. Thanks again for being so cool and helpful.”
“JOHN is incredible. I was sending something to INDIA. The dude stays after work for 30 mins to figure out how to send it. His co-worker is sick or something so he’s on his own. I have NEVER received customer service like this. Give the man a raise!! He an ace!!!!!!”
“This place does personal service to the max. I went through a phase where I needed documents printed fast frequently and they always got the job done. Saved my butt a few times.”
“Great customer service and drivers ! I noticed my order was idle for a week and decided to contact saia , they informed me no contact info was attached to my order and they were unable to contact me to schedule drop off. They transfered me to the transit my package was at and scheduled delivery for that next day.
The following day I got a call from the driver 30 minutes ahead to let me know he was on his way so I there were no issues with delivery.
My package (200lbs) arrived a little beat up and he helped inspect it and gave me the option to send it back or keep it. He also helped me get it in the house.
Overall excellent customer service ! ?”
10AM - 3PM
216 Lemmon Dr, Reno
Shipping Centers
“I've always had great experiences when I come into this UPS store. Employees are friendly, quick and always helpful. Some places you dread going into because of the attitude of the employees. Not this place, nothing less than 5 stars. Keep up the great work.”
“All messages say pkg to be delivered on 31st but an attempt was made on 30th. Delivery attempt information says the attempt was on the 31st. Apparently FedEx can manipulate time. Well done ?”
“Not too long, 16 minutes. They had four windows operating. John helped me very courteously and quickly. Only complaint is with a priority box delivery time 5 days counting today used to be 2-3. Cost $21! But want my cousin to enjoy her Christmas slippers so hey, it's just $$ right!? Merry Christmas!!”
“Brianna was amazing. The post office there in general is horrible. But Brianna shined today and gave us a very awsome experience. We have had many bad experiences there but maybe her presence will begin to rub off. It only takes one incredible person to turn a business around. Hopefully its her. THANK YOU Brianna.”
“Walking into Staples in Reno felt oddly reassuring during a busy workday. Rows of notebooks, printers, and supplies created a sense of order in the middle of a chaotic schedule. The printing counter handled my documents quickly, and everything came out perfectly. It’s remarkable how a simple store can restore a sense of control when deadlines are approaching.”