The UPS Store in Reno offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding and faxing. It is locally owned and operated. The convenience and location work very well, and the process is quick. Reviews describe the staff as helpful, delightful, nice, professional, friendly, and amazing. They go above and beyond, figuring out problems and making everything easy. They go through everything step by step and maintain a professional stature. The store is noted for a wonderful passport photo with a clean white background. Customers report a great experience and say they will be coming back.
Heather is great. Customer service is always excellent here.
May 2026
The customer service was incredible! Leslie helped me with getting my Amazon returns figured out and ready to go. They also accepted a USPS package from me.
April 2026
The staff really try to help. When they don't know an answer to one of my off the wall questions, they take the time to find the answer. That is real customer service!
