“When my SLK 230 wouldn't turnover, I looked in Reno for a Mercedes repair shop. Tony said I could bring it in but it may take a few days to get to it. I had AAA haul the car to Michel BROS on Wednesday and got a call on Thursday saying my car was fixed.
Thank you Tony for your prompt service.”
“Had my boat trailer serviced here . Great people to work with and super informative at the front desk . Took care of me same day and even gave my a referral for breakfast nearby . Totally recommend!”
“I always find myself returning to RNR Tire because of their stellar customer service and beyond-friendly attitude. When it comes to tires, it really doesn't get any better than this!”
“I want to thank Reno Vulcanizing Auto Care and Tires for quickly adjusting my headlights without an appointment! The shop is conveniently located downtown, and the staff is very friendly.”
“Andrea is amazing at the front, and the techs are great - Ben is one of the best service technicians I’ve ever had - hands down awesome knowledge and advice from them that’s been honest and helpful every time. Will continue coming to them!”
“I have been a Les Schwab customer for over 20 years, across multiple vehicles and locations and have experienced them to be trustworthy, willing to problem solve complex problems, admit to mistakes and meet solutions head on. They've been great for my maintenance and tire needs. Highly recommend if you're looking for a trusted maintenance provider.”
“Hands down the most trustworthy mechanic shop on the planet. We LOVE Jeff, he always takes the best care of us. He’s transparent and straightforward. Couldn’t ask for better.”
“I’m visiting and had a rental car. Went up to Tahoe and the next morning it said my tire pressure was low, so I wanted to find somewhere to air up my tires for free. This Discount Tire aired up all my tires within 5 minutes and I stayed in the car. Very kind people too. Highly recommend for this situation!”
“Noah and crew did an amazing job of doing a full trip inspection for me. Confirmed a couple of issues I had and was able to get me a quote with parts they had in stock.
Best Les Schwab in the Reno area by far.”
“I had a disappointing experience today with this Discount Tire and I have been their loyal customer since 2018. I needed my tires rotated, balanced and air checked. I was not a walk in. I made an appointment for 12pm. When I left I clicked on the text they send to say I’m coming. When I got there I clicked again to say I’m here. I told one of the desk employees that I had an appt and was 10 min early and I had done the I’m here thing. He told me to sit down and they would call me up. They didn’t. After 10 minutes I went to the desk again and they checked me in. It was around noontime. I then proceeded to wait 58 minutes and my car still had not been taken in. I went to the desk and asked about saying the status app said it would be completed around 12:42 pm. It was still outside. The guy told me it only takes 1/2 hour. I said well why didn’t it go in earlier then or why didn’t someone give me an update. He said this was standard. I think that is bad customer service all around. I have no issue with the greeting or the closing out of the job or the work but I think this was a little over the top. I was disappointed. In all these years this had not happened.”
“Once again, the best service and most professional staff. I brought a family friend in for a tire repair and he was so impressed. You have another customer for life.”
“Have been going there for years. The service is personal, friendly and trustworthy. Have probably bought 10 sets of tires over the years, had some major engine work on my 3 vehicles and never have been disappointed. Owner on site and available to discuss what is needed.”
“These guys rock!
Came in with a flat tire / bent rim emergency- Mike’s team got it fixed right away, and Mike even called in a favor to get the right tire size to replace the flat. They got us back on the road in just a couple hrs. They look like they do a solid job on paint and powder coats as well. Highly recommend them for your wheel needs!”