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“We were traveling through Reno on a hot Friday afternoon in June when our 2018 Toyota Highlander, filled with fresh food and groceries for a family reunion in Tahoe, suddenly flashed a message that we needed to get to the dealer. The car started acting strangely, so we pulled into a gas station.
We called our daughter, who lives in Reno, and she said to call Preferred Auto, her mechanic of choice. We called Leo at Preferred Auto and explained our predicament. He said bring it on over.
He immediately ran a diagnostics on it, told us what the problem was and assured us that he could get the part and repair it in under 2 hours. Our friends were able to pick us (and our fresh food and groceries!!!) while my husband waited with our car.
In less than 2 hours, we were packed up in our repaired Highlander and on our way to Tahoe.
We felt so fortunate that Leo was able to squeeze us in and help insure our family reunion was able to begin with just a tiny delay. Our Highlander has continued to run like a charm, all around Tahoe, Reno and all the way back to Colorado! Thank you Leo!! I highly recommend Preferred Auto Reno!”
“I trust Bimmer Experts Reno with all my vehicles, BMW & domestic GMC & Dodge Caravan.
Before purchasing my Dodge Bimmer Expert's Sonny did a full check up on the van. they give you a full and unbiased review of vehicle so we can purchase knowing exactly what we are buying .
They take care of our vehicles very well, prices are fare but most important they are supper honest.”
“Dwayne is a rock star. We were driving from Sacramento to SLC when we had a cylinder start to misfire. We were calling every one to find someone who would get us in after 3pm. Dwayne was willing to get us right in to diagnose the issue. He is still under the hood but is so helpful, knowledgeable and willing to help when no one else would.Service: Engine repair”
“Very friendly, professional and knowledgeable technicians, front desk and owner. They have always had the oil that my vehicles use in stock and they always try to accommodate walk-ins. Great prices and courteous staff!”
“Thank you for the wonderful service you did
For me, I really like Reno Vulcanizing, they
Are very kind and help you with all your needs!
A t service, thank you, P Sissung”
“Our experience was amazing! Omar was very accommodating and patient with us while we asked questions and decided on our next vehicle. Everyone we talked to was very kind, we would definitely come back here when buying a vehicle.”
“Great shop with a great crew. Very honest and down to earth.
If you want an honest team to give you solid work and advice, these are your guys.”
“Cory and Fred are top notch. Cory 4 corner balanced my Zo6 with a sport alignment and made the car go from good to an awesome scalpel. I told him my driving style and he delivered spot on.Services: Steering & suspension repair”
“James is straight up pure knowledge with transmissions! Also saved me 1000+ on a T-case after he inspected it and found it was just missing the detent. Thought the internals were toast but that was not the case! Will go to him for any T-case and transmission issues from now on.”
“This man Jesse is the Man! He helped us in a pinch. He stayed with us and kindly guided us towards a solution with our Suburu that was on the verge of breaking down and he read the codes correctly and gave us the best choice in diagnosing the problem. He gave us some suggestions on our stay in Reno and got us out the door with the smoothest ride we have had in a while. The transmission is fixed and all is well! This shop knows what they are doing! Def recommended if you need the best fix your car needs! Thank you!”
“I was on the way to the shop for a rear main seal and oil pan gasket, my truck said no more. Broke a drive line on the way up to the shop which cracked my transmission in half, when I got there Randy had an awesome TCI transmission ready to rock for me at a really good price. Joey did a service on it like a master brain surgeon. During install we find the exhaust manifold bolts broken off.. cost was increasing and I've been wanting to do a engine rebuild or swap that 302 for a long time now, and seemed to be as good a time as any. Again Randy tracked down a performace built cammed 0 mile 351w and the project began. Nick knows what he's doing under the hood and dialed all the little gremlins out. Leaving the shop: new engine, transmission, headers, exhaust, duel gas tank swaps, new fuel pumps and a whole lot of other bells and whistles while keeping me in budget. Under my budget we set actually. My truck absolutely rips and is so reliable now. Gone on x2 over 100 mile drives with no issues, only a great team of mechanics and office staff to keep everything in order (parts, time, communication). Swapping over a bricknose ford from efi to carb is no easy feat.
No job to small or to big for this team. Cant wait for the next steps on the hot rod journey. Thankyou Randy, Joey, Nick and Christina.”
“I had my power steering pump replaced and the car is running great. Dropped off in the morning and picked it up later in the day. They even got me a Lyft ride to get home.”
“I went to three different mechanics before I brought my vehicle here. These guys were quick and professional, and I appreciated how reasonable the service charges were. Shout out to the house welder, he is amazing! If you're looking for honest mechanics, go no further.”
“I have been taking my sprinter van here for repairs for a year now. Honest and dependable professionals who aren’t trying to take advantage of you. Will be coming here as long as i have a Mercedes. Thank you!”
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“Outstanding customer service and excellent workmanship! Book in advance and leave your vehicle for more complex issues. They will investigate and fix it right the 1st time!”