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“Very helpful and knowledgeable! I brought the old part with me. They knew what it was from ten feet away and were already looking it up when I got to the register.”
“Recently went to the Home Depot rental department… met an employee by the name of Carlos… WOW… Carlos was fantastic! He helped us to acquire a piece of equipment and identified that there was a problem before we even took it… Gave me a quick rundown on how to use the equipment and then help me load it in the truck. As a former general contractor, I have to say that Carlos is an exceptional employee and I wanted to take a moment to share that with Home Depot, the community and say thank you.”
“Always love this place. Variety of everything electronic. Phones, tablets, ear buds, appliances, robot vacuums, lotz of treats...stop by and scroll the aisles....itsme itsme”
“Love working with this store. RAC continues to be one of my favorite places to shop. Nick and Robert were super helpful and friendly. I can’t say how much I appreciate them.”
“Toni was very helpful in the rental process very knowledgeable of the product explained everything to great detail about what I would need to pay weekly or bi-weekly couldn't ask for a better set of sales people will definitely recommend this place to other people five stars for sure”
“Kyle is absolutely amazing and he should be commended for his efforts in making sure his customers are taken care of. His knowledge and willingness to assist us with what we need has redeemed my views and my recommendation is to always shop at this home Depot store because of his efforts. Thank you Kyle”
“Ben & Bob were able to help me find shower washers to replace and after much looking we found them! Thank you for the amazing customer service and being available and willing to help”
“My Kitchen and Bath Designer recommended Ferguson and, specifically, Mindi Seidel (Hynek), sales consultant. Mindi was great from the start. She helped me find my preferred JennAir line of kitchen products. Then, when we discovered that the JennAir Induction Range was no longer available, Mindi quickly found a Bosch substitute that was also the right size for my kitchen. (Problem solved.) Much later, when I was registering products, the online JennAir agent asked for a photo of the model number on the Hood, which I could not find on the installed product. Once again - here's Mindi, to-the-rescue: "Can you take the grates out of the hood and take a picture of the serial/part number that way?" Yes, I could! (Again, problem solved.) Mindi has always been willing to answer questions even after products were installed. It is so helpful to be able to stay in contact with the same sales person. I am very grateful for the good customer service at Ferguson in Reno.”
“Home Depot always does a great job. Their customer service is really good and 95% of the time they have what I need. If they dont have it they can tell me which store most likely does. I can recommend about any Home Depot store in the Reno and Sparks area.”
6:00 AM - 9:00 PM
5075 Kietzke Ln, Reno
Appliances
“I definitely recommend this place. I have been here about 4 times within these last month and every time I stop by to speak with someone everyone will call Eliud. He is so helpful whether it is plumbing, lighting, or simple door hinges and latches. I feel so comfortable asking him my silly questions he is so understanding, helpful and knowledgeable!”
“I can't say enough positive things about this place! From the moment I entered the building, I was warmly greeted by Hailey, who asked me a few questions to assist in getting me together with the right showroom -consultant, who ended up being Hollie.I was there to select and purchase various items for an upcoming bathroom remodel project. Hollie was not only friendly and personable, but super knowledgeable about these products (tub, toilet, vanity, sinks and various plumbing hardware that goes along with it.) Any time she wanted to be sure of something, we went back to her desk to look it up on her computer. I guess I may have taken close to 2 hours of her time, but genuinely felt like everything was nailed down upon my departure. I never felt like I was with a sales individual, but with someone who asked questions, listened to my responses and guided me in the direction of my best interests. A+ customer service!Both Hailey and Hollie are wonderful ambassadors for Ferguson Plumbing Supply. I'm SO glad I went there!”
“Went to buy a fridge. Friendly staff. We found the best price for a basic fridge. The salesperson helped me load it up to my trailer. With a credit card application we got a $100 discount.”
“I should have left this review a few weeks ago when it happened but luckily I got the card of the person who helped us. I just found the card!My 80ish neighbor was given a Samsung smartphone and smart watch. I'm an iPhone person myself, but I got her set up on her phone. Unfortunately, I couldn't get the watch to pair with the phone. We tried to make an appointment with the Geek Squad and could never make that happen either. My 5 stars reflects our IN STORE experience. Trying to get through on the phone or internet to book an appointment SUCKED. Zero stars for that part of the system. We decided to try a walk-in to see the Geek Squad. There were people ahead of us so I asked at the customer service desk, if she could make us an appointment. I explained our frustration about not being able to call for an appointment. A lovely helpful conversation ensued with Ashley V. She asked to see the phone and watch. Luckily there were no people in the customer service line. She kept fiddling with everything. We stepped aside as she helped people who did get in line. One of those people told us how much she loves BestBuy BECAUSE customer service is so helpful!It took a while but Ashley was tenacious and she finally got the watch talking to the phone! And she did not charge anything. I was honestly shocked. I hadn't had a very good opinion of Best Buy in general, before this. But mostly due to return policies and warranties. This was my first experience with customer service. And it was great. I'm thinking I haven't been to this store for several years. It seems like management may have changed. I love this BestBuy now. And I'm looking forward to going back. Thank you Ashley!”
“I ordered custom blinds and we(them/me) had reversed the measurements on the width and height, since it was a special order, refunds are not allowed. The returns cashier, blinds/curtains specialist, and manager(needed to approve the return) we're all amazing. This Home Depot goes above and beyond to take care of their customers. I never hesitate to buy from this store because if I need to take something back, these guys have a lot of empathy and treats each transaction case by case and makes judgements that go beyond store policy. Thank you store 3311! Your team rocks!!!”
6AM - 7:45PM
4655 Galleria Pkwy, Sparks
Appliances
“Went to Home Depot on Black Friday and Jerry was a warm cup of tea on a cold day! He was welcoming every single person that walked in and put smiles on peoples faces. Every time I go there he is always there with his bright and positive attitude! Jerry is the absolute best!”
9AM - 5:30PM
1161 Rock Blvd, Sparks
Appliances
“After A&E Factory service broke our washer when they were supposed to fix it, the technician from The Appliance Store fixed it. They called to ask if they could come early, which was greatly appreciated. They even pointed out that the technician Josh from A&E factory service through Sears Home Warranty probably didn't connect the hose correctly to try to scam us out of money. Glad our washer is fixed, thanks Appliance Store!!!”
10AM - 7PM
3370 Kietzke Ln, Reno
Appliances
“I was very happy with the service I received from Suzzy and Gibran. Very comfortable sales approach, no pressure, very informative with all the details. Easy to communicate with. I highly recommend!If I can rate them with more stars I would!”
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“Hands down best used appliance store in the Reno/Sparks area! John, the friendly and handsome owner goes above and beyond to personally provide the product best suited to fit your specific needs! Leaving you feeling secure and confident with your purchase. He offers delivery and installation which takes away any stress or anxiety about the whole experience altogether. Wait, there's more. If for any reason your purchase requires maintenance in the future, John's got you. Give him a call and he will make sure to get it fixed and your get to keep your arms and legs! Prices won't break the bank! I won't go anywhere else for any appliances in the future and I highly recommend to anybody and everybody looking for apliances”