Lowe’s is the go-to place for all home improvement needs in Reno, NV. Customers can find a range of products, including gardening supplies, appliances, paint colors, and patio furniture. However, experiences with staff can vary. While some customers have praised the amazing customer service, particularly highlighting an employee named Syd for her outstanding knowledge and assistance, others have reported issues with staff being unhelpful or distracted. Several customers expressed frustration with the lack of knowledgeable assistance, as some associates relied on the Lowe's app without providing effective help. Additionally, there were complaints about the quality of plants, with recommendations to inspect them carefully before purchase. Customer service struggles were also noted, particularly regarding order pickups and communication issues, leading some to question if they would return. Despite these challenges, there are positive aspects, such as good product availability and pricing, and a few employees who stand out for their helpfulness. Overall, while Lowe's offers a wide selection and some knowledgeable staff, there is room for improvement in customer service and staff training.
Love Lowe's..!!!...so much to see..!!!..very helpful staff 😃
August 2026
My favorite Lowe's in Reno area. Went to the one up by Scheels and pretty much got treated like I was interrupting this old boys morning of using a price gun to mark suckers. Went down south Reno, picked up the tools I needed, no drama.
August 2026
Always good to shop at Lowe's Reno . It opens early which is great.The staff is very knowledgeable.
