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“My experience with Our City Storage was excellent. The staff is some of the friendliest and engaging I’ve ever had the pleasure to interact with, the facility is very well kept, and their prices are fair. LaDonna in particular helped me out on numerous occasions and I can’t say enough what a delightful personality she has! Thank you all!”
“Great location close to the freeway. Very friendly, nice , kind and helpful employees. Variety of unit sizes available, aks for promotions, they will take care of you. Clean and well-cared for property, pride of ownership is on display. Highly recommended!”
“Clean storage units and amazing customer service. Noah was an amazing young man and more than helpful, even drove by to make sure we got into our storage ok then he went and grabbed a lock for us. Outstanding young man! Easy in and out and way better pricing than their competitors by a long shot. I would highly recommend using this company for your storage needs.”
“This is the best storage facility I have ever trusted to store my belongings. I have been here 14 years! The office staff is outstanding. They are warm and helpful in every instance and an active part of the community.”
“No issues here. I did forget to pay one month. They called on the 7th day and charged a 70.00 late fee.
I paid right then over the phone. Been nice if they called to say tomorrow we charge a late fee. Or since I clearly forgot a.nd paid right then, they could have shown me a little love.. -1 star”
“Great customer service—super friendly and helpful! It was easy and fast to get set up, and the outdoor storage space was perfect for our needs. We were able to store two trailers with no issues. The facility is close to home and has convenient, easy access. Highly recommend Desert Highlands Mini Storage!”
“Best storage in reno. Staff is amazing and they always go above and beyond! I always recommend this place to anyone who asks. We have been here for years!! Will is awesome and the lady that runs the front office (I forgot her name!!!) Is amazing as well. They are always super helpful and friendly!”
“I had used A-American Self Storage a couple years ago and needed last minute storage. I called to see if there were any units available within my specifications. I spoke with Robert. He was very helpful. I secured a unit within minutes before the office closed. Thank you Robert for great customer assistance.”
“Kristin is an absolute angel. She helped us immensely as we needed help getting the lock replaced. She was professional, kind, and prompt! I will be recommending this Public Storage location to everyone I know with storage needs in Reno because of her. Kristin, thank you again for all your help!”
“The staff here are wonderful, and the property is always well maintained. Edwin was especially helpful the other day when he assisted me with updating my information. He was incredibly patient and kind, which meant a lot to me.”
“I'm from California where storage cost about as much as a mortgage payment. I found vista storage to be so affordable I drove all my stuff from California to Sparks Nevada for a great deal, clean storage facility and a super great staff. Thanks Vista self storage for 5 star ✨ service. Danny Naso”
“I can't believe how quick and easy it was to get a storage unit. Brenda was very helpful and a joy to meet. Thank you for making it so easy and fun???”
“great customer service. The on line payment system is phenomenal. I had to move out. I really hope there is a spot next november!! it was convenient and safe and clean!!!”
“Great storage facility! Friendly respectful! Always answer any questions to the fullest! Simple secure and easy access! Definitely recommend! Been a pleasure doing business!”
“Amazing service!! to begin, Tammy calls me to verify if I was requesting 3 units, which was my mistake and I had made 3 different reservations for 3 different units(only needed 1 unit)but she was really helpful and got that all taken care of.
Upon arrival, we noticed the unit was too small for our needs and decided to call office and arranged a transfer to a bigger unit, which Glenn at the office did, in just seconds and so easy.”
“Beyond incredible! I will forever recommend anyone to use this storage company. The property is always clean and seems to be well taken care of whenever Lacey, the property manager is on site. She is always so kind, helpful and professional. She will go over every detail with you to ensure that you understand everything about your unit. From explaining expectations as a renter, to any questions regarding your bill and providing any discounts or promotions if any. She is truly one of a kind and very genuine in her goals to provide excellent customer service and care for the property. Thank you Lacey for all that you do!”
“We’ve been with StorQuest in Reno for 4 years now, and I have to say, they are some of the most professional and helpful people we’ve ever worked with. Jenette, the manager, has been absolutely incredible — she’s handled every single question and request we’ve had with kindness, efficiency, and professionalism. She really goes above and beyond to make sure everything runs smoothly.
The whole team here is fantastic, and it’s clear they truly care about their customers. StorQuest Reno has made the entire storage experience so easy and stress-free. Honestly, they’re the best of the best. Highly recommend!”
“Jessica was fabulous. Best service pretty smile very welcoming way different from any of the other places we’ve tried to rent. Thank you for having her on board. We look forward to doing business with your company.”
“We had an absolutely great experience with Modern Storage and are thrilled with our purchase! We ordered a 40-foot shipping container, and the entire process was seamless.
The delivery was delivered on time, which was essential for our project planning. More importantly, the 40-foot container itself was in wonderful condition, clean, and exactly as promised. Modern Storage provided outstanding quality and reliability. Highly recommend them for your shipping container needs!”
“Absolutely love this place. The owners are hands down the nicest people and very helpful. Great prices and very easy to get in and out. They have also been super helpful. I will continue to rent from them. Thank you so much for your business.”
“Had questions about my unit and Erica took time to make sure all of them were answered and I felt happy with the interaction - she’s a great manager I’m glad she’s there!!”
“First time leasing a storage unit. Big thanks to Steve and the team for making it a straight forward and easy process. Also very kind, friendly and answered all questions I had. I highly recommend this location.”
“The two employees showed up on time and were very polite and ready to work. Our quote was 8 hours and they finished in 5 hours.
Office staff checked in prior to move and confirmed all details and check in after move to make sure everything was taken care of.
Would use this company again for sure!”
9AM - 6PM
1939 Richards Pl, Sparks
Self Storage
“such a wonderful experience, Sandy the lady in the office is the most wonderful lady super sweet always helpful very charming. We had a lot in common common easy Access she gave us lots of great hints. It was a great time. We had it done in a day. This place is the cleanest facility I've ever seen excellent maintenance. Everything seems to be in great order. I was impressed by its cleanliness.”
“I recommend to rent a storage unit from this storage until they are very friendly and polite and they are the cheapest storage unit to rent then rented in the Reno area or any other place I know it's little bit of a drive to store your stuff it's worth it for the cost.”
“I have had my unit at Shield Storage, the Menezes location in Reno/Sparks area of Nevada, since 2021, I believe. The staff there have always been polite and professional. Although there have been several cost increases for my unit, I have chosen to remain a customer at this location. I would recommend Shield Storage to other prospective customers if the occasion arose. Thank You, Lynn Savage”
“Only been with these folks for a couple of months, but the place is super nice and the guy who helped us get it all set up incredibly friendly and helpful. It feels clean and quite secure. There's a reason why there's a waitlist for bigger spaces.”
“Public Storage made everything so easy! The app guided me through the whole process, and when I got to my unit it was spotless, with my paperwork and a lock ready to go. Everything was professional, clean, and convenient—I couldn’t have asked for a smoother experience. I even received a follow up phone call a few days later to see if I had a question and to welcome me.””
“GREAT storage units for a good price! Awesome customer service would definitely recommend talking to the assistant manager she definitely deserves a raise! 100% recommend for anyone in the stead area!”
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“I had made reservation on a unit but unfortunately I was packing and never made it to the office. I was happy to find that when I did get there a few days after the reservation date, the unit was still available and was able to rent it with no problem. The unit I got was easy to find and I like the way you can only use the facility till 7pm so that no one is in the facility at all hours of the night. Julie was sure nice and friendly and explained everything so I wasn't confused about what I was signing and the contract I was getting into.”