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“I recently had a return to make and stopped by The UPS Store in Carson City. I was expecting a bit of a hassle, but the service was absolutely fantastic!
They handled everything quickly and efficiently, getting me in and out in no time. The staff was friendly and helpful, with great attitudes. It was a super smooth and easy experience – exactly what you want when you're dealing with returns. Highly recommend this location!”
“I will never go to the post office again to wait in long lines and interact with disgruntled employees. The staff at Let Us Mail are friendly and efficient. Prices are very reasonable and I’m in and out within minutes. Highly recommended.”
“The one guy who works there is cool. He'll help you get a box, packaging & get your box so you can get it ready for UPS. UPS is picked up there as well.”
“The entire staff at the south Meadows UPS store was so very friendly to me. Mike and Jennifer were especially helpful with Mike. Really going out of his way to help me with my problem. Thank you, UPS, you are the best.”
“Wow, didn't know how much easier it is to handle my postal services inside a regular store, truly handling my postal needs have become so much easier and time efficient.”
“Conveniently located. Professional and courteous staff. Ample parking. Never had any issue with this location. And now, it's my favorite location because of the self service machine where you can scan your package and get a receipt without having to stand in line (unless there's a line to use the machine - never happened to me). If only all FedEx locations had this machine, but I guess it's due to the sheer volume that this location processes.”
“very helpful i had a missed dilivery and drove from another city to pick up my package and they helped me after hours when the call center gave me the wrong time”
Open 24 hours
8900 Terabyte Ct, Reno
Shipping Centers
“Dale Mackey is our guy, he is accurate, accomendating and personal. We have a large volume of customer delivery especially the month of August. Dale shows up and works with us to provide our customers with 10 service .We appreciate him and could not accomplish our customer service without him.”
“Fast and easy Fed Ex shipping office. Parking is easy, except when the Starbucks is crowded. Just park on the street then. I bring in my pre labeled and paid packages and off hey go no prob! Never much of a line to wait either.”
“I have the same postal carrier every day and I can count on delivery around 12:30 consistently. She also has hand delivered packages to my doorstep. I had terrible service in southern California till I moved here.”
“Jordan Way (at the 59 Damonte Ranch Parkway store in Reno) went above and beyond to assist me. I was so impressed with his professionalism, friendliness and knowledge. Thanks so much Jordan!”
“Outstanding customer service in the Pharmacy section. They work there butts off to help us. Short on employees and long hours dealing with people who dont care about saying thank you but only want to bitch. Thank yu all for what you do for me and my wife.”
“Was here to pick up a priority package. I had some tough time talking to the FedEx agents on their 800 number to arrange this pick up. But the experience here was nice. very limited parking space and some road work happening near by made things a little difficult. had to park in the nearby road and walk to this place. There was no wait time. Asked for the tracking number and id, the package was given to me in another 2 mins. Smooth and easy. Staffs were friendly as well. If you can deal with the FedEx agents on their customer care number, a hold & pick up from here isn't that difficult. good luck with that!”
“We had an appointment to get my wife a passport. Brianna called us up on time, helped us with some confusing parts of the DS-11 forms, took my wife's photo and had us on our way in about 30 minutes. Thanks is not enough!”
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“The team at this UPS store was amazing. Specifically, Mony helped me with a difficult international shipment. It was a gift to my son who is attending school overseas. There was a lot of complexity to getting this correctly entered into the system but she took care of it all. She was patient and had a great attitude.”