The UPS Store #2972 in Reno is a well-regarded, locally owned business that offers a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the friendly, helpful staff who are professional, patient, and accommodating. Many reviews highlight staff members such as Moni, Cindy, and Kayden for their kindness, knowledge, and efficiency, making each visit smooth and pleasant. The store is praised for its large-scale printing capabilities, especially for posters, and for handling packages with care, ensuring timely delivery. Even during busy times like the holiday season, the staff maintain excellent service. Customers feel confident and well cared for, often choosing this location over others due to the high level of service. The store’s location is convenient, and the staff are always ready to assist, whether it’s with shipping, mailing, or problem-solving. The only noted issue is WiFi coverage for Amazon returns. Overall, this UPS Store is considered the best in Reno for its professional, friendly, and reliable service.
Very fast and efficient drop off process, and very friendly employees!
May 2026
The customer service at our local UPS Store is outstanding.
March 2026
They were very helpful with mailing my package... I came unprepared and my box was open and my label wasn't attached...Mony did this despite not being typical protocol saved me time of running back home. Thank you
