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“They were very helpful with mailing my package... I came unprepared and my box was open and my label wasn't attached...Mony did this despite not being typical protocol saved me time of running back home. Thank you”
“Great customer service. Amazon made me send me my return in 2 different packages and they sent them in one anyways, the customer service rep help d me out and took the one package. Great customer service thank you for the great work u do.”
“The customer service was incredible!
Leslie helped me with getting my Amazon returns figured out and ready to go. They also accepted a USPS package from me.”
“Scott was very helpful and kind. The store looks very clean and well organized. I heard it has been locally owned for many many years and you don’t see that very often anymore, let alone great customer service. ⭐️⭐️⭐️⭐️⭐️”
“I will never go to the post office again to wait in long lines and interact with disgruntled employees. The staff at Let Us Mail are friendly and efficient. Prices are very reasonable and I’m in and out within minutes. Highly recommended.”
“I’m hoping I have the correct location. I live in Moundhouse. I had a package delivered and I couldn’t find it so I called customer service. They told me that they tracked. It was really close to my house but I still couldn’t find it . . . I called back and they told me they would send the driver back out the next day to see if he could find it for me. I was satisfied with that then someone named D’nese called from the local hub and was trying to help me find it. She stayed on the line with me while I walked around looking for it. I still couldn’t find it so she got a hold of the driver and said he was going to come back out and help me find it right away. She called him and he gave very specific information on where it was. I had been walking right past it ? they both went above and beyond! I’m so grateful because the package had my medication in it.”
“In the past when I had to go to ship items, I usually would get a feeling of dread as I was certain that an unpleasant experience was about to come before me. However, I am so happy to report that this UPS Store provides by far the best shipping experiences that I have ever had in my life. Mitch and his team go far above and beyond for their customers. I needed to ship a heavy freight order consisting of multiple items . I had no idea how I was going to do it. I contacted another UPS Store and they had no clue how to help me. When I came to Mitch, he came up with the entire plan on how to ship these items for me and at a reasonable price too! He arranged the freight service pick up, packed the items expertly, and the items arrived in perfect condition and ahead of schedule! I also had a very oversized, fragile item to ship and the staff took time to help me arrange the shipping so everything would go according to plan. I can't recommend this store enough- they are so kind, helpful, and skilled at what they do.”
“Conveniently located. Professional and courteous staff. Ample parking. Never had any issue with this location. And now, it's my favorite location because of the self service machine where you can scan your package and get a receipt without having to stand in line (unless there's a line to use the machine - never happened to me). If only all FedEx locations had this machine, but I guess it's due to the sheer volume that this location processes.”
9AM - 5:30PM
3691 Research Way, Carson City
Shipping Centers
“very helpful i had a missed dilivery and drove from another city to pick up my package and they helped me after hours when the call center gave me the wrong time”
“Everybody here is great mostly the girl up front she's always kind and always leaves me notes in my mailbox whenever it's due I think this is the best place to get my mail”
“Fast and easy Fed Ex shipping office. Parking is easy, except when the Starbucks is crowded. Just park on the street then. I bring in my pre labeled and paid packages and off hey go no prob! Never much of a line to wait either.”
Open 24 hours
8900 Terabyte Ct, Reno
Shipping Centers
“Dale Mackey is our guy, he is accurate, accomendating and personal. We have a large volume of customer delivery especially the month of August. Dale shows up and works with us to provide our customers with 10 service .We appreciate him and could not accomplish our customer service without him.”
“I have the same postal carrier every day and I can count on delivery around 12:30 consistently. She also has hand delivered packages to my doorstep. I had terrible service in southern California till I moved here.”
9AM - 5:30PM
75 McCabe Drive, Reno
Shipping Centers
“Brianna was amazing. The post office there in general is horrible. But Brianna shined today and gave us a very awsome experience. We have had many bad experiences there but maybe her presence will begin to rub off. It only takes one incredible person to turn a business around. Hopefully its her. THANK YOU Brianna.”
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“The postal clerks are top-notch, especially when they're busy. I lived in Virginia City 4 years. It has a small town, friendly vibe. I always leave with a smile when I go to the desk for mail services.”