The customer service here was great! I went in to drop off my trade-in device after initiating it online. I was helped right away by a very nice young man. He was so professional, warm and friendly, and took the time to break down my receipt for me that explained the trade-in value. I was in and out in under 10 minutes!
December 2023
Julia was amazing both times I came in! Helped me get a phone set up for my son and then when I had porting issues and came back in she was helpful and answered all the questions including ones that had come up during the transaction. Keep her Verizon or you'll feel the loss!!
October 2023
Helpfulness but I had the feeling my tech was burned out and not wanting to be there.