Verizon's Concord store offers a wide range of services, from the latest mobile devices to 5G home internet and business solutions. Customers can conveniently schedule in-store appointments or place online orders, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The Concord store is highly regarded, with customers praising the knowledgeable and helpful staff. The sales representatives, such as Tina, are described as "awesome" and go above and beyond to assist customers. Customers appreciate the convenience of the corporate store, as opposed to third-party locations, which are reported to be "horrible." The service provided by the staff is consistently excellent, with customers highlighting the clear explanations and problem-solving abilities of representatives like Ryan. While some services may no longer be available in-store, the staff makes every effort to address customer needs, even when redirecting them to call centers. Overall, the Concord Verizon store provides a positive customer experience, with knowledgeable, helpful, and attentive staff who work diligently to meet the needs of their customers.
