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“I was extremely pleased to go into T-Mobile and get service. Immediately and they resolved my issues without me sitting there for hours. Extremely friendly informative, I needed more knowledge and they resolved my issues.”
“I was very close to being talked into getting a whole new phone at my expense by my provider
A customer that was there recommended that I go to CPR in Bedford to see if that would be necessary. Come to find out it was not because Walt was diligent, persistent, and even though not real familiar with how my phone worked made, sure that he solved my problem. I can't recommend this service and walt enough to people always go to walt in bedford before you get talked into costly solutions”
“Service was great. I simply needed some liquid metal for a project I was in the middle of. While they don’t typically sell it alone, they worked with me and actually provided it closer to their cost. Appreciate the help!”
“Ashika was very professional, informative and helpful. Originally, I was referred to ZAGG by my son. I have used them for several years and found them to honor their promise of replacing one of their screens for a nominal price, even when you have had it for a number of years.
My husband had his screen replaced today. I am grateful for their expertise and the time employees take to explain what they are doing.”
“Needed to switch back to iPhone because of Apple Airpods which are FDA approved hearing aids and was trying to order an iPhone online from Metro PCS which was cancelled, then their system was down after I walked there so went here to this store and he had the phone advertised in stock and I was out the door in 20 minutes with it activated. Not much else I can say. It’s a cell phone store and they sold me the phone I needed…”
“Four ⭐ s for service even though they didn't have what I was looking for.Bummer! The man behind the counter was very helpful and recommended Best Buy. He said he would even put the screen protector and case on my daughter's old tablet.
They have a large assortment of ? call phone cases and because of the service, I would consider them for future ? call phone products and service. I have kids so I know I will be in need.
And of course...! My daughter's iPad charging port wasn't working. The man I met the other day said it would cost $ since it was an older model of iPad. I appreciated ? his honesty!
Update: January 2026; I needed a charging port for my vehicle. The associate said he had one out of the box and would charge me half of the regular price. He said it charges quickly and he was right ▶️. It works well!”
“Tom was more than helpful and patient. He showed knowledge beyond anyone else I’ve ever worked with in Verizon. He spent time handling my phone and my plan with care as well as making sure I left with an upgraded device, new accessories. I was considering leaving Verizon, however today changed my mind. I’ll be staying for years to come ! Thank you again Tom :)”
“Came in because my dads phone was stolen. Had the pleasure of working with Dave. Dave was nothing but helpful from
the start. Making sure we understood the options, helping us smoothly access the account, and helping to choose the best phone option. Dave helped to set up the phone and make the
whole process as smooth as possible. I would recommend Dave every single time. An overall great experience for a crappy situation.”
“Went in to get help with billing issue, and install screen protector. Manager Chris was extremely helpfull, resolved my billing issue and did an A+ job on screen protector installation, definetly recommending friends and family to visit that AT&T location for all their phone needs.”
“I came in to get a new business phone number for my business, Dan & Xaviar welcomed me, asked me questions and made things so easy for me. I was in and out in 15 min. Great customer service, I'll make sure to pass the word, 5 stars”
“My fiancé Patrick and I came in to get two new phones and lines, and we couldn’t have asked for better service. Paul, the assistant manager, and Cole, our rep, were absolutely amazing to work with. They were patient, knowledgeable, and went above and beyond to make sure everything was set up perfectly for us. They explained all our options clearly and made the whole process super smooth and stress-free.
We left feeling confident and happy with our new phones and plan. Huge thanks to Paul and Cole for their outstanding customer service — we’ll definitely be recommending this store to everyone we know!”
“They guys worked with me when I was in a jam smashing my phone and being a business owner makes that phone even more important they hooked me up and gave me lots of advise on how to get my stuff transfered over I was in and out less then 45 min”
“Brian M at the Bedford location is absolutely amazing! I have memory issues which are getting a bit worse which is more than frustrating but Brian made all of that better!! Best customer service experience I have ever had!!”
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“Justin was honestly one of the best salesman I have ever worked with when getting a new phone ever. Some context, my phone was stolen hours before I came in and Justin helped walked me through securing and wiping the data on my old phone to ensure that my data was safe. Then helped me through getting a new phone, all the while the store was 10 minutes from closing. The entire time we were working through the process Justin helped without once being concerned about the time. We had to change my plan, get a new phone and secure my old one, and we did that all while the store was closing and closed and he never once complained or tried to rush the process (it also helped that the whole process only took about 25 minutes.) Thank you Justin.”