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“I was extremely pleased to go into T-Mobile and get service. Immediately and they resolved my issues without me sitting there for hours. Extremely friendly informative, I needed more knowledge and they resolved my issues.”
“I was very close to being talked into getting a whole new phone at my expense by my provider
A customer that was there recommended that I go to CPR in Bedford to see if that would be necessary. Come to find out it was not because Walt was diligent, persistent, and even though not real familiar with how my phone worked made, sure that he solved my problem. I can't recommend this service and walt enough to people always go to walt in bedford before you get talked into costly solutions”
“Service was great. I simply needed some liquid metal for a project I was in the middle of. While they don’t typically sell it alone, they worked with me and actually provided it closer to their cost. Appreciate the help!”
“Ashika was very professional, informative and helpful. Originally, I was referred to ZAGG by my son. I have used them for several years and found them to honor their promise of replacing one of their screens for a nominal price, even when you have had it for a number of years.
My husband had his screen replaced today. I am grateful for their expertise and the time employees take to explain what they are doing.”
“Needed to switch back to iPhone because of Apple Airpods which are FDA approved hearing aids and was trying to order an iPhone online from Metro PCS which was cancelled, then their system was down after I walked there so went here to this store and he had the phone advertised in stock and I was out the door in 20 minutes with it activated. Not much else I can say. It’s a cell phone store and they sold me the phone I needed…”
“Four ⭐ s for service even though they didn't have what I was looking for.Bummer! The man behind the counter was very helpful and recommended Best Buy. He said he would even put the screen protector and case on my daughter's old tablet.
They have a large assortment of ? call phone cases and because of the service, I would consider them for future ? call phone products and service. I have kids so I know I will be in need.
And of course...! My daughter's iPad charging port wasn't working. The man I met the other day said it would cost $ since it was an older model of iPad. I appreciated ? his honesty!
Update: January 2026; I needed a charging port for my vehicle. The associate said he had one out of the box and would charge me half of the regular price. He said it charges quickly and he was right ▶️. It works well!”
“Tom was more than helpful and patient. He showed knowledge beyond anyone else I’ve ever worked with in Verizon. He spent time handling my phone and my plan with care as well as making sure I left with an upgraded device, new accessories. I was considering leaving Verizon, however today changed my mind. I’ll be staying for years to come ! Thank you again Tom :)”
“I had to move my number from AT&T and add it to our family plan. Gotta say Jen is my Verizon super hero! She’s very knowledgeable and really goes the extra mile to help analyze billing and get the best deals. Thanks Jen”
“Sterlyn provided me with the best assistance I have ever encountered at AT&T store. I had no intention of actually purchasing a phone on Sunday because I had my two children with me and I knew that it would be time-consuming. Right away he alleviated that predicament for me by changing the TV to a kids program to keep my kids attention. He explained the process to me very detailed and had everything done in less than 45 minutes. Truly amazing customer service.”
“I went in to get a phone line activated on my new phone and the two employees there made the whole process quick and easy. They were very professional, friendly, and really had my back the whole time. They explained everything clearly and made sure my phone was set up correctly before I left. I really appreciate the great customer service. Thank you for making it such a smooth experience.”
“My fiancé Patrick and I came in to get two new phones and lines, and we couldn’t have asked for better service. Paul, the assistant manager, and Cole, our rep, were absolutely amazing to work with. They were patient, knowledgeable, and went above and beyond to make sure everything was set up perfectly for us. They explained all our options clearly and made the whole process super smooth and stress-free.
We left feeling confident and happy with our new phones and plan. Huge thanks to Paul and Cole for their outstanding customer service — we’ll definitely be recommending this store to everyone we know!”
“My wife and went in to the Concord NH AT&T location this weekend to get a pair of new smart watches. Returning home we noticed her watch did not come with a charger. My wife returned on Wednesday to ask if that was standard for that specific watch as mine did come with one. The staff there was baffled that there was not one in the package. They immediately helped her through the process of receiving her charger. Thank you very much AT&T staff, please keep up the great customer service!!”
“Brian M at the Bedford location is absolutely amazing! I have memory issues which are getting a bit worse which is more than frustrating but Brian made all of that better!! Best customer service experience I have ever had!!”
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“Long Story ShRt /So Back Around
04 29 2026. I went to the Store in
(RayMond)NewHamshire
I was Alredy irritated so
I walked in & asked to See the
Galaxy Ultra 26. Yet UNFortunately they didn't Have One. Yet som Man who's name starts with the Letter J. Suggested that i Visit ther other Store on Quality Drive of
Hkset Nw Hamshire, so I Visitted the Store
& to his own KnowLedge of the Store (YES)
The Sales Man of RyMnd NwHmshre
was Right!! Thanks J ??
Hookset NeHmshre Verizon Store had Exactly what I was in Pursuit of.
(COLE & JOSH) Were Very Positive
/Mature & Helpful+ They Explain
Technical issues Clearly to Skeptical Customers.
THEY Deserve a PAY RAISE/Gd Vibes.
Location Accomadities: Spacious Parking
For CDL Drivers Auto GAS Station ,yet WARNING!!
The Big Parking Lot is Not Meant for CDL Driver to Just Park & inconVeniently Take Up Sapce from the Clothing Store Customers on that Same Lot.
Advice: Park Truck & TraileR in Bak of The Quality Drive St Plaza Verizon Store
PARK in the Back!
Both Men are A Good Team
Cole & Josh are Very Knowledgeable
About how the Cell Phone Apps can
UNintentionally Contract Viruses,
So if Yor in the (HOOKSET NEWHamshire) Area & are havng Cell Phone issues you
Can Always Swing by Ther Store
& Ask Them for a Little Help.
R3minder its only Two of Them So be MindFul & Patient if they are OverWhelmingly Busy.
All im Sayin is Thanks COLE V & JOSH
Thanks For my GalaxyUltra 2026.”