“Ashika was very professional, informative and helpful. Originally, I was referred to ZAGG by my son. I have used them for several years and found them to honor their promise of replacing one of their screens for a nominal price, even when you have had it for a number of years.
My husband had his screen replaced today. I am grateful for their expertise and the time employees take to explain what they are doing.”
“Needed to switch back to iPhone because of Apple Airpods which are FDA approved hearing aids and was trying to order an iPhone online from Metro PCS which was cancelled, then their system was down after I walked there so went here to this store and he had the phone advertised in stock and I was out the door in 20 minutes with it activated. Not much else I can say. It’s a cell phone store and they sold me the phone I needed…”
“Tom was more than helpful and patient. He showed knowledge beyond anyone else I’ve ever worked with in Verizon. He spent time handling my phone and my plan with care as well as making sure I left with an upgraded device, new accessories. I was considering leaving Verizon, however today changed my mind. I’ll be staying for years to come ! Thank you again Tom :)”
“Four ⭐ s for service even though they didn't have what I was looking for.Bummer! The man behind the counter was very helpful and recommended Best Buy. He said he would even put the screen protector and case on my daughter's old tablet.
They have a large assortment of ? call phone cases and because of the service, I would consider them for future ? call phone products and service. I have kids so I know I will be in need.
And of course...! My daughter's iPad charging port wasn't working. The man I met the other day said it would cost $ since it was an older model of iPad. I appreciated ? his honesty!
Update: January 2026; I needed a charging port for my vehicle. The associate said he had one out of the box and would charge me half of the regular price. He said it charges quickly and he was right ▶️. It works well!”
“Sterlyn provided me with the best assistance I have ever encountered at AT&T store. I had no intention of actually purchasing a phone on Sunday because I had my two children with me and I knew that it would be time-consuming. Right away he alleviated that predicament for me by changing the TV to a kids program to keep my kids attention. He explained the process to me very detailed and had everything done in less than 45 minutes. Truly amazing customer service.”
“I went in to get a phone line activated on my new phone and the two employees there made the whole process quick and easy. They were very professional, friendly, and really had my back the whole time. They explained everything clearly and made sure my phone was set up correctly before I left. I really appreciate the great customer service. Thank you for making it such a smooth experience.”
“My fiancé Patrick and I came in to get two new phones and lines, and we couldn’t have asked for better service. Paul, the assistant manager, and Cole, our rep, were absolutely amazing to work with. They were patient, knowledgeable, and went above and beyond to make sure everything was set up perfectly for us. They explained all our options clearly and made the whole process super smooth and stress-free.
We left feeling confident and happy with our new phones and plan. Huge thanks to Paul and Cole for their outstanding customer service — we’ll definitely be recommending this store to everyone we know!”
“Service was great. I simply needed some liquid metal for a project I was in the middle of. While they don’t typically sell it alone, they worked with me and actually provided it closer to their cost. Appreciate the help!”