Cricket Wireless Authorized Retailer is highly praised for its excellent customer service and friendly staff. Customers appreciate the knowledgeable and professional team members who go above and beyond to help with phone transfers, upgrades, and resolving issues. Several reviews highlight staff members like Adam, Desirae, and Mindy, noting their helpfulness, friendliness, and willingness to assist even shortly before closing. The store offers great prices and a welcoming environment, making it a preferred choice over customer service calls. Customers feel confident in the store’s ability to solve problems quickly and efficiently, often on the first attempt. Overall, the store is recognized for its amazing staff, helpful attitude, and quality service, making it a recommended destination for those needing assistance with phones and plans.
We went to this store after discovering that the Somersworth store was closed permanently. We needed a replacement phone for my wife. The gentleman working there was pleasant and easy to talk to, informative and knowledgeable. Seamless and quick transaction.
January 2026
My phone crashed and Adam helped me get going the next day. He was very nice and easy going and did not pressure me in any way. it was a fun and happy visit.
July 2025
Best team ever! Went beyond to help me and my granddaughter get her new phone transferred over! Very professional and very friendly and better yet very knowledgeable...
