Apple The Mall of New Hampshire is a popular Apple retail store that provides excellent customer service and products. The store is known for its knowledgeable and friendly staff, who go above and beyond to assist customers with their needs. One customer, Alix, received exceptional help from a staff member when their iPhone 13 had a hardware malfunction while on vacation. The staff member not only helped them select the best new phone, but also guided them through the stressful process with a positive attitude. Another customer, Melissa and Tom, had a great experience getting the new iPhone 17 Pro Max, with the staff helping them with a trade-in and a gift card for their iPad. While the store has received some negative feedback, such as a customer being denied the purchase of iTunes cards in large increments, the overall reviews are positive. Customers appreciate the store's efforts to provide personalized attention and resolve issues, even when faced with difficulties. The store is also praised for its pleasant atmosphere, especially now that the mall is less crowded. Overall, Apple The Mall of New Hampshire is a reliable and customer-focused Apple store that offers a wide range of products and services, with a team of dedicated and helpful staff.
Melissa and Tom helped me get the new iPhone 17 Pro Max. We were in the store when it first opened for the day and no inventory. Returned an hour later and my phone came in. They helped me with a trade-in and also a gift card for my iPad. great team! 👊🏼🙌🏼🙏🏼
October 2025
I booked an appointment to repair my phone. Trevor was the employee helping me he was so nice and helpful! I was getting discouraged about my phone getting fixed and he was able to see I had a limited warranty after some difficulties and got me a new phone! All the employees were very nice!
September 2025
Great service, pleasant, worth the hike up and not just to save some tax.
