Verizon's store in Manchester offers a positive experience for customers looking for mobile, 5G home internet, or business solutions. Many reviews highlight the exceptional customer service provided by the staff. Customers appreciated the helpfulness and professionalism of the employees, often noting their patience and willingness to go the extra mile. For instance, one employee stayed after closing to assist a customer with a phone issue, exemplifying the dedication to service. Another customer praised the quick and efficient handling of a trade-in, noting the staff's friendliness and clarity in explaining the process. Julia received multiple mentions for her outstanding support during phone setup and addressing porting issues. Overall, customers felt welcomed and valued, with many expressing satisfaction with their purchases, such as new iPhones. The store also offers convenient online services, allowing customers to schedule appointments or place orders for easy in-store pickup and delivery options. This commitment to customer care and convenience makes Verizon a reliable choice for mobile and internet needs.
Nick was super helpful and knowledgeable! Some of my phone’s features stopped working. I was in and out in 10 minutes, tops. Thank you!
January 2026
Casandra was such a breath of fresh air. She was speedy and friendly and knew exactly how to take care of my issue. I left the store impressed by her professionalism and warmth. This girl needs a raise!
January 2026
Greeted immediately. Explained my problem. Rep said no problem. Returned in 1 hour. All was fixed. TY
