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“Today I went into the Verizon store on Main Street in Nashua. I had the most amazing person help me with my plan and my Internet. Her name is Hannah. She will go above and beyond for her customers. She is truly amazing. So if you want great customer service Hannah is your girl”
“Broke the lens cover on my camera. I couldn’t get it off myself, nor could my spouse or the guy at the Verizon store. I got to the kiosk and about 90 seconds and $10 later I was all set and on my way- new clean cover on my phones camera. So helpful, quick and I thought I was going to pay more- $10 isn’t bad.”
“When I switch back to Verizon from T-mobile Sara went above and beyond to help me get back on verizon and get a new phone she is so amazing and deserves so much recognition. I will ONLY go to verizon if i need anything if she is working!”
“Every so often, you come across someone whose kindness, professionalism, and genuine desire to help leaves a lasting impression. That was exactly my experience with Shaun at the Verizon store in Nashua, NH, and I felt compelled to take a moment to express my sincere gratitude.
A couple of weeks ago, I visited the store to upgrade my phone and purchase a new Apple Watch and iPad. From the moment I walked in, Shaun made the entire experience feel comfortable and stress-free. He was professional, courteous, patient, and incredibly knowledgeable.
He took the time to explain every detail, answered all of my questions thoroughly, and helped me understand how each recommendation would truly benefit me. At no point did I feel pressured or like I was being sold something just to make a sale. Instead, I felt like Shaun genuinely cared about helping me choose what was best for my needs.
He patiently walked me through the different features, colors, and options, making what could have been an overwhelming experience feel easy and enjoyable. His attention to detail and willingness to make sure I understood everything before making a decision truly stood out.
I was so impressed with my experience that I recommended my son visit the store and ask for Shaun when it was time for his own upgrade. That alone speaks to the confidence and trust he inspired.
Outstanding customer service is becoming harder to find, and Shaun exceeded every expectation. If you're visiting the Verizon store in Nashua, I highly recommend asking for him.
Thank you, Shaun, for making such a meaningful impact through your kindness, patience, and dedication. Verizon is fortunate to have someone like you on their team.”
“Sarah was the most knowledgeable and competent of all the individuals I have interacted with during the purchase of this new phone. I have run into several issues with transferring my service provider and many of the functions of the phone not working properly and she was able to resolve them all on a calm, courteous manner. Thank you so much Sarah!”
“My husband and I were very impressed with Justin and Connor.
They were both very helpful and responsive to our needs. They both worked us through the difficulties we were having. All issues were resolved before we walked out. Such patience is very rare to find these days. Thank you, Justin and Connor.”
“Angel provided outstanding customer service today! He spent over two hours helping me set up my business account, and he was patient, professional, knowledgeable, and kind the entire time. He took the time to answer all of my questions and made sure everything was set up correctly. I truly appreciate his dedication and excellent service. Thank you, Angel, for going above and beyond!”
“Honestly had an amazing experience with this store got a really good deal for a phone and watch and they even gave me a free screen protector and case definitely will come back!!”
“First time dealing with this location. I went there last minute notice. moving into a new apartment and needed some stuff right away. They are short staff, but you wouldn't know by the way they took care of me. It made me feel like they had a full staff and got everything done quickly and responsive. they were able to help me out very quick, very responsive. I don't know that their names.The manager and the assistant manager, but I will have to say their customer services by far the best!”
“The other day I went to the store to buy a phone but the girl over there checked my account and helped me get two new phones for free. I wanna get a new phone for my husband but ended up getting a new phone for myself too. Am so happy with their service.”
“I got an advertisement from Consumer Cellular in the mail and calculated how much I could save by switching from AT&T so I went to Target to get more information and switch over. After waiting 20 minutes or so for the staff to finish with other customers I gave up and went to the AT&T store. The clerk at the AT&T store found me a plan that met my needs and cost $15 a month less than the plan I would have gotten from Consumer Cellular at Target. If Target weren't short-staffed I would have missed that opportunity. So thanks, Target, your short-staffing saved me a lot of money!”
“I wanted to leave kind regards about my experience with Dee. This was the first time I had even set foot in an ATT store in many years. Dee set me right at ease. I felt like I was talking to a close friend! She was able to lower my bill, and help me get a new phone… I was beyond happy and left the store overjoyed - I cannot stress enough what a blessing she was, and I sincerely hope she is recognized for her excellent customer service skills. Dee, thank you so much for all of your sweet help. I love my new phone! Sincerely, Katie”
“Quick service and they helped ease my mind about security concerns I had. Identify theft is a headache and then some. The time and work it takes to safeguard after experiencing that numerous times is quite time consuming and frustrating. T-Mobile made everything go smoothly and ease my concerns with empathy, professionalism and privacy. Thank You, Scott!”
“These folks turned a horrendous experience at another T-Mobile store, that was less than a mile away, and make leaving Verizon simple and fun! Very busy on Sunday so I would recommend coming in during a week day.”
10AM - 7PM
87 Main St, Nashua
Mobile Phones
“Owner and store employee watched me struggle on crutches trying to open door. This set the mood for my initial visit. Once in and being helped tho things changed for the better. The gentleman I worked with was knowledgeable and was able to get me started and on the service with ease.Everything service wise has been great and I recommend this location. Don’t expect warm and fuzzy personalities but know the service provided will be top notch.”
“I had an issue with my prepaid iPad and they figured out what the issue was. It was a difficult issue to troubleshoot but they were relentless. I want to thank Joshua & Reagan for taking good care of my issue.”
“Great customer service You can all ways find some to help you out . If you need a price check you can get right away . The cashier can make a ajusment . They all so have great variety of products and good quality. Not like some of the other stores They wide isles are great enough to move The sleeves are stocked all so very clean and uncluttered Prices are very competitive. When you get great service why stop at the competition They have speedy check out .They will open a register for you if the line is too long”
“I made a HUGE mistake. I switched my Verizon service to Xfinity to save a couple dollars and it was the worst service I ever had.
I tried to reinstate my service with Verizon and it was not as easy as I thought to do on my own. Now I am here sitting in the Verizon store for going on 3 hours and I am not mad or frustrated at all. These managers have been on the phone for this entire time trying to help me resolve something I would have not been able to resolve myself. I am listening to them repeating the same processes over and over, and multiple people helping at times. If I was any one of them my head would have exploded by now, however the store manager and his team are patient and knowledgable and when he is almost back at square one he keeps on going to help me.
I am not even sure if I am able to reinstate my service yet, but this review still stands. They are doing EVERYTHING they possible can to serve me as a customer that this store is going to gain probably nothing from because I am not buying anything and they are still giving me this time. I just want to say thank you to the Nashua Verizon store and share my experience because I literally cannot believe how far they are going to help me even letting my dog come in. I will always give my business to this store and I believe they deserve your business as well.”
“Connor helped me secure a appointment and saved me from having to travel many miles to the manchester store over the weekend. Excellent store. Thanks felix and connor!”
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“First time needing to get a phone repaired and saw this place had some great reviews.
I work doing storm water management and am constantly working in the rain. The touch screen on my phone ceased to work after a particularly bad rainstorm recently so I went down and got a thorough diagnosis by the gentleman working there. He was very knowledgeable, and ask permission to open the phone to take a look at it's guts.
He noted corrosion on some pieces which led him to believe that was the source of the issue from the frequent exposure to rain.
He explained that he would order the parts and attempt to fix it..if he was unable to fix it, he would only charge a small labor fee for his time. Which was very fair and I appreciate the transparency.
Ultimately he was able to fix the phone in a timely manner.
Highly recommend, very friendly and knowledgeable person. We need more honest businesses like this around.”