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“I want to sincerely thank Ivan for helping me resolve a serious issue with my account. After my service was unexpectedly suspended without any prior warning, I was left stranded without navigation to get home. Ivan spent nearly four hours with me in the store working to correct the situation and undo the mistake caused by an employee at the Mt. Laurel branch.
For several months, I had unknowingly been paying for two lines, including one that was added to my account without my knowledge or consent. This issue began when I purchased a new iPhone in December 2025. At the time, I was led to believe I qualified for a trade-in promotion. However, the Mt. Laurel associate installed a dual SIM setup on my new phone, which appears to have made it look as though I was activating and using two separate new iPhones. I feel that I was misled during this transaction, possibly in an effort to complete a sale.
The financial burden, stress, and inconvenience this situation has caused over the past several months have been extremely upsetting and unacceptable. Despite this experience, I want to specifically recognize Ivan for his professionalism, patience, and dedication in helping me resolve the issue. He treated the situation seriously and worked hard to correct it.
I truly hope the promised credits are applied correctly over the coming months so I can finally be reimbursed for the charges I should never have incurred in the first place.”
“Such an amazing help! Had such a strange problem with the e-sim and he had amazing patience with us and was very kind and helpful as with the one he was training! Mark was amazing! As with James!”
“Went in to get help with a new phone transfer that I attempted to do myself. Mary was so incredibly helpful and knew exactly what to do and how to help. Everyone in the store was very friendly as well. Highly recommend going here for any services you need.”
“What an awesome PERSONALITY. I was greeted by Jacob and he was very helpful guiding and walking me through a transaction. He represents everything Cricket advertises about and I look forward to coming back in his presence
With Gratitude
Gloria”
10AM - 10:30PM
500 NJ-38, Cherry Hill
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“Went to a different repair shop and they had my phone over heating when I just needed screen replacement. As soon as I came here i got quick service at a great price. I really do recommend coming here if you want quality work at a great price, with speedy service!”
“Went to verizon s/w Ray your representative he is very helpful and he answered all my questions Ray is very knowledgeable he is a very good access to your company”
“Victor was amazing. Greeted us when we came in and took very good care of us and helped us get a new watch for my mother. If I could give more stars I would. Very professional. Thank you for the help.”
“I scheduled a repair on my iPhone in the Moorestown, NJ location. I spoke with Monica and husband David. Both were highly educated with respect to my phone. I gave them 5 stars due to their knowledge, respect and treated me like they knew me for years, yet I just met them. They expedited the repair, evaluated and troubleshooted my phone for any other damage. Within an hour it was complete and working perfectly. I highly recommend this store and specifically husband and wife duo, Monica and David. Very welcoming and professional service. I’d give more stars if allowed. Thank you Monica and David. You guys operate a great store and your business model is something uncommonly seen these days. Eric Wood”
“Fantastic customer service and friendly atmosphere. Avion was so so so incredibly helpful, patient, and accommodating. Highly recommend! He helped us order our new phones but the phones gave us trouble when activating. Avion spent nearly FIVE hours with us while we troubleshooted over the phone with Verizon technical support and didn't give up until we resolved the issue and left with new working phones. I wouldn't recommend sitting in a Verizon for the better part of your afternoon, but if you have to, go to this location and ask for Avion.”
“I recently switched to a budget-friendly phone replacement that completely exceeded my expectations. The device, priced at an incredibly low rate, offers impressive performance and features typically found in more expensive models.
The first thing to note is the sleek design. It feels solid in hand, and the display is vibrant and bright, making everything from browsing social media to watching videos a pleasure. The camera quality is also surprisingly good for a phone in this price range, capturing crisp photos that look great in various lighting conditions.
One of the standout features is the battery life. I can easily get through a full day of heavy use without needing to recharge, which is a huge plus for anyone who’s always on the go. The interface is user-friendly and smooth, with minimal lag during multitasking.
The phone boasts ample storage and supports expandable memory, ensuring you'll never run out of space for your apps and photos. Plus, the audio quality is decent, allowing for enjoyable music playback and clear phone calls.
Overall, this phone replacement offers incredible value without compromising on essential features. If you're in the market for a reliable and affordable device, I highly recommend considering this option!”
“Very friendly & affordable. I got my iPhone 16 Pro Max done fast and easy! Cheaper than Apple, Quality just as the same or even better! Highly Recommend! Come see Jay for sure if you need your phone fixed!”
“Really good experience here. Everyone was friendly and made everything pretty easy. They took the time to explain everything and answer my questions without making me feel rushed. If you need anything Verizon-related, go see Adam. He was really helpful and made the whole process smooth. Definitely would come back to this location.”
“Luke assisted me today with urgency and a smile!
The glass on the back of my iPhone was shattered and he repaired it within the hour. Very competitive pricing as well!”
“Helped me install a new operating system on the computer and it only took a few hours, was a better price than anywhere else as well
Would definitely recommend Stacey.”
“they fixed my phone in 10 minutes for a good price, the quality is better then all of the other shops in the mall and definitely gonna go back if i need something else done to it.”
“Very great guy! Always honest in his assessments and will not tell you to do unnecessary things. Very reliable and trustworthy! I won't fix my phone anywhere else!”
“Although the cost of the phone screen replacement was higher than other repair shops I checked, Mr Fix had my screen on site. Service was great and completed within the expected time frame. I am satisfied with the service I received and would highly recommend Mr Fix for phone screen replacement.”
“David and Spencer hooked it up! I came 30 minutes late and was very close to closing time and they were more than willing to take me in and get my repair done! Great hospitality along with a great set of people!”
“Whenever I have an issue with my phone I am not looking forward to going into a store but the level of customer service at this location is above and beyond. David was extremely helpful and patient. He ended up finding out that we were overpaying on our account and saved us over $100 per month on our bill!”
9:30AM - 6:30PM
3702 N Broad St, Philadelphia
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“The guy with the dreads Is very nice he helps me out all the time put my phone screen on cause I got messed up hands and I just Want whoever in charge he very nice.”
“Teairra was very accommodating and patient with me. She took the time to explain each procedure. I appreciated that because I'm not Tech savvy!
Thank you Teairra
MGR AT&T”
“We had a slight issue with our Verizon phone. I tried to deal with Verizon and their AI was not very helpful. I went to the store in Woodbury spoke to Rob. He fixed everything. He is the greatest!”
“Jay was extremely helpful, I walked in with a broken phone and walked out with a new one at a wonderful price as well. I will be returning for all future purchases”
“Purchased new line & new Galaxy phone in last month. My phone got a screen lock and I was really upset. Contacted the store representative who fixed this problem after little wait. I really appreciate him. Now , I can use my phone.Thank You Boost”
“I went to the kiosk in the Deptford Mall with the realistic expectation that my phone was gone. I had dropped it in the ocean and it was unsalvageable (or so I believed).
The staff was amazing! They saved my phone and were so kind and efficient. They even gave me a new screen protector at no cost!
I HIGHLY recommend the Cellairis in the Deptford Mall. :)”
“This is literally the best AT&T store ever. They have the nicest employees. Love it. Best service ever. Should go here. Not any of the other stores. This one is the best.”
“Kim is a breath of fresh air her customer service skills are impeccable really satisfied with everything she did for me and will always have all my business. A perfect 10 . Thank you for having such a special person working for your company.”
“Noor was very helpful gave great customer service with figuring out the problem with my son’s phone. Tried different solutions to figure out what problem was, my son ended up needing to get a new battery which was affordable. I appreciate his service and will be back soon.”
“Recently switched over to AT&T for my Internet needs. There were some technical issues with the installment. The store manager was very knowledgeable, professional and handled my issue in a timely manner thank you for your help and this is my new go to store”
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“Couldn’t ask for a better service I was on the road a delivery truck driver my phone broke while using gps , honestly it was about time I upgraded my phone anyways but the fact that I was in a rush and still on the clock (madhley) ,
(excuse me if I misspelled her name) but extremely helpful , very sweet women , she was able to help me and someone over the phone at the same time!”