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“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
“I use the UPS Milltown for returns and sometimes copies as my printer is down. I now know what a great place it is to go for returns/copies and great customer service. I did not know there were so many people as impressed as I am as I don't usually read or write reviews. All three employees that are usually there Dhaval, 22955? and someone fairly new are all amazing! They are so polite, patient and they look so nice in their blue shirts. :)”
8:30AM - 4:30PM
386 South St, Newark
Mailbox Centers
“Yes. The team member who assisted me was very friendly, patient, and helpful. They explained everything clearly and made the process quick and easy. I really appreciated their great customer service.”
“Mainly at these two locations Stop & Shop in Elizabeth Nj especially Always Attentive, Courteous, Knowledgeable, Patient all around Awsome?????????????❣️ other location Elmora Ave Eizabeth Nj”
“I ofter use this location for my order packing needs. They are packing experts and never had a complaint from my end clients. I recommend using them for packing service.”
“I needed to scan something to my laptop. The Manager and the store clerk couldn't have been more helpful. This is the 2nd time I've been to this store and was treated so nicely. I recommend this UPS store.”
“alternate power source, very beneficial and helpfull for people in the absence of power. very good and nice behavior and friendly atmosphere with nice cheap rates. thanks buddy”
“I often use this location to redirect packages, fax services and/or Amazon returns. Jalen is THE most pleasant person to interact with. I smile when I see him behind the desk. His service is the reason I use their services. He's A-1!!!”
“I don’t know where to start but this store is making me love UPS again!! The gentlemen running it are gold! They should be training other employees around the globe to serve the public the way they do.
Thank you from the bottom of my heart, unless all UPS employees start providing this kind of outstanding customer service, this store will be the only one I use from now on. Highly recommend.”
“Man, big shoutout to this UPS Store. Every time I pull up, they get me right, no stress, no headache. Gotta give special love to Nada tho — she the real MVP. Super helpful, quick with it, and actually cares about making sure everything’s straight. Not too many places you walk in and feel like they really look out, but here it’s different. Appreciate the good energy, I’ll definitely keep coming back.”
“I come in often and do a lot of returns, which can get pretty frustrating sometimes. But Abdul is always super helpful and quick—he really makes the whole experience a lot easier and more pleasant!””
“The staff here are above and beyond extremely nice, friendly, helpful, patient, always with a smile and no matter what or what time, they will always make you feel comfortable and welcomed!
Store itself is also always nice and clean with minimal wait time due to efficiency of the staff.
P.s. This is not just a one time thing., it is the same great custom service and experience every single time I come here and I come here a lot!
Joel”
“I had an awesome experience at this UPS Store! The staff were incredibly kind, polite, and helpful throughout my visit. They took great care in packing my items safely, and made the whole process so smooth and stress-free. I want to especially mention Khan, who was extremely polite and professional—his customer service truly stood out. I’m very much satisfied with the service I received and will definitely come back here in the future. Highly recommended!”
“Ashok is the man. Super nice guy and great customer service. Had to get a few presentations printed for work. Great guy and huge help. Will come here every time now”
“This is my neighborhood shop for all of my shipping needs esp for Amazon returns or international shipping. Also, if you need documents printed or scanned this is the place to go. The owner is very friendly also. Great place.”
“Its a busy location so at certain times the line is a bit long, but the staff are courteous and professional and typically get through it pretty fast.
Always a positive ex0erience when ever I've come.”
“My go to shipping service provider.
My only complaint is that the store receipt does not provide a UPS scannable code to integrate with the UPS Customer App.
Took my packaged item and return email. One scan later and I'm in & out in less than 5-minutes.
Very efficient with efficient and polite staff.
I highly recommend their services.”
“This UPS location is the absolute best. I've been coming here about two years now. The staff is always polite, professional and helpful. I live closer to another UPS store but I drive a little out of my way to this location because of their customer service. However, I had a recent experience (October 2024) with the manager's wife that surprised me. He and she are of Asian descent. The other two staff members were busy with other customers, but she wasn't. She kept glancing at me but would not assist me. A white gentleman walked up and she immediately serviced him. That really surprised me, but I guess it really should not have given people are people and will show you how they feel about you by their actions. I actually spoke to the manager about his wife's behaviour but he keep assuring me her actions weren't what I thought they were. He really didn't know what to say because he kept repeating himself and could not explain why she did what she did. lol Overall, this is a really good location. I just ignore the manager's wife when I see her...and him, too. lol”
“Kalpesh is the best and one stop for all your documentation , shipping, international shipping, passport renewal issues and advise, notary, etc.
He is very helpful, kind and have lot of patience to answer your queries and tries his best to resolve your queries.”
“My favorite post office . The staff is very friendly and always helpful. Everything is done clearly and quickly, no fuss . Love the place . I wish this office to prosper and the staff to be healthy and happy !”
“Edit: The store hours on google maps are updated.
Previous note:
Theyre doing construction as of July 18th, 2025. Hours on google maps are wrong. Check hours before going. Sundays are closed at the moment and Saturdays as well as other days are more limited.”
9:30AM - 3PM
55 Union Pl, Summit
Mailbox Centers
“This may be part of a national chain but the SHOP LOCAL vibe is incredible at Summit's UPS store! This particular franchise is a huge asset to our community. Whatever your UPS needs are (mailbox? printing? creative design?) you will find great service. Truly, it is a gem in Summit!”
“After a fiasco with the Bound Brook shipping center I was finally able to pick up my package from Italy. I was taken care of by a young man (I’m sorry I didn’t get his name) who was so kind and helpful. Even took the heavy package to my car. I went there on June 25th around 5:30ish. Thank you so very much for hiring employees that know how to take care of customers.”
“We came here to send a package to VFS Global for my Indian passport renewal, and Hemal was incredibly helpful. He patiently reviewed all our documents and even reminded us about one of the most important documents I had completely forgotten to include. If he hadn’t caught that, my passport renewal likely would have been rejected. Truly above-and-beyond service—thank you, Hemal!”
10:30AM - 4PM
1195 Green St, Iselin
Mailbox Centers
“Been this Ups store many time. Feel like store owner and employee are more helpful I had experience my international shipping was done quick and best price. I had done printing job for business grateful for there’s suggestion.”
“The girl in the front didn’t bat an eye she was super busy 8 people waiting system freezing and she apologized for the wait and thanked me for my patience and was super nice I asked her if she was alone she said no but that he was helping someone in the back I said ok ok sorry try and have a good night”
“Singh was really helpful and acommodated my print request immediately. Prices here are some of the fairest amongst printing options in the area. Would recommend coming here!”
9AM - 12:45PM
641 Boulevard, Kenilworth
Mailbox Centers
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
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“Needed to make copies because the copier in Rahway was broken. Staff here friendly, helpful and accommodating. Will come back if I’m not able to refill my printer ink and need something copied. Location is easy to get to with storefront parking.”