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“Moe one of the sales associates was very helpful and patient with me once I got frustrated after dealing with one of their managers at first who then told me what I wanted done would take 24-48 hours to complete (after waiting for an hour thinking I was going to get this done) came back after speaking with assurant and Moe was amazing!”
“We were on the road and did not have internet. I called Connect10 and Tyler answered the phone he overnighted the modem and the next day we had fast internet. We have used this all over the country and always had great connection. If it is slow I just live chat and within a few minutes they have found a better carrier and the internet is good for working or steaming. I highly recommend Connect10 and the personal quick response to any issues.”
9:30AM - 7:30PM
647 Elizabeth Ave, Elizabeth
Internet Service Providers
“I'd like to thank first Brianna who got me such a GREAT DEAL ON MY PHONE AND WAS SO GREAT WITH personality and with explanations to all questions and concerns I had . I'd also like to thank Florencia the other sales rep for also stepping in and adding extra friendly guidance. I would HIGHLY RECOMMEND THIS STORE AND I PLAN TO Go BACK AS I saw other items such as, a Great karaoke machine Im interested in !! If you need a phone and enjoy being treated nice and fair this is A GREAT AND I PRAISE THE LORD FOR SENDING ME THERE!!??????”
“First time using HiPer network internet + phone, and I'm satisfied with the speed! But the best thing is that the customer service is stress free and easy to work with! My account manager Maria's helping me immediately as soon as I contact her for any issues.”
“I had a great experience speaking with Bappy. He was professional, patient, and very helpful throughout the call. He answered all my questions clearly and made sure I felt confident moving forward. Excellent customer service!
Highly recommended this store!”
“After dealing with an ISP who has a huge monopoly on the Brooklyn market for almost a decade and finally getting fed up with the lack of quality and customer support, I decided to switch to Honest.At first I was apprehensive, as we usually don’t get many options for who our providers are. The speeds seemed too good to be true, and everything my neighbors said was great.However Honest delivered everything they said they would in a fast, considerate, and genuinely caring way.I was able to make an appointment for internet install for the same day I started looking, used a referral code from a neighbor so my first month was only $25. I called to confirm it was actually happening in a matter of hours, and I immediately got a real person on the phone who was super helpful and confirmed.Andy B. Was my installer and he was so nice, extremely friendly and knowledgeable and answered any questions I had about their service.I’m a software engineer and I work from home making a lot of video content, and I also play a lot of video games on the PC so speed and connectivity is really important to me. After he installed, we did a speed test and he determined there was something bad with (I think) the cat 5 port pins and fully replaced it. Next speed test we ran was 300mbps up / down on my WiFi and NEARLY 1 GIG on wired. I was blown away. I was also able to use my own modem and router and didn’t need to rent anything.I can’t believe how seamless it was, but the attention to detail and genuine care for the product and customer have absolutely made me a HUGE advocate for anyone considering the switch. Honest is…. honest!”
“I used Natural Wireless over the last few years, and had a very pleasant experience. I was originally apprehensive since they're a less established ISP, but everything was quite smooth and in the few cases where there were issues it was surprisingly refreshing how easily I could get in touch with competent, technical support.”
“I recently had a fantastic experience at the store. Sebastian was incredibly helpful and knowledgeable, guiding me to find the perfect phone for my needs. The service was prompt, and he took the time to address all my questions. Overall, a great place for anyone in search of a new phone. Highly recommend!”
“Jason was extremely friendly and helpful. He patiently worked with us while we waited for information from our previous carrier, accommodated changes to one of our lines, and completed the transfer quickly once everything was ready. Great experience overall.”
“Steven was extremely helpful and quick to address an issue no T- mobile rep was able to assist with online or via chat
leaving 4 stars with breakdown of:
strong 5+ for Steven
negative -5 for T-mobile, which really dropped below any bottom line of expectations
a BBB complaint re: this Company will follow”
“The owner of this Boost store in Bloomfield is always very helpful with our family plan changes and phone upgrades. I have never had an issue there after at least 10 years of service and would highly recommend getting your Boost phones, accessories and service from there. The prices are very fair and the quality is high. Thank you.”
“recently, my wife and i came into the lexington ave. store for a phone issue. Nyah Houston and Jess A. assisted both of us with our upgrades and was patient, knowledgeable, and incredibly efficient. they made sure everything was set up correctly and answered all of our questions without ever making us feel rushed.A+++++++.”
“Steven help me a lot, I’m really thankful with him.
I had little trouble in the other store on 45th street the guy had an attitude with me he did not want to help me. But Steven was able to help me.”
Open 24 hours
1115 Broadway Floor 12, New York
Internet Service Providers
“We switched to Pilot at three of our locations a yeqr ago, and we couldn't be more pleased with our decision. We have not had a single problem at any of our locations, and when we do have a question of any kind we are able to get somebody on the phone almost immediately, and each and every Pilot representative has been a pleasure to work with.We would unequivocally strongly recommend Pilot who is looking for a strong, reliable and responsive ISP.”
10AM - 10PM
685 8th Ave, New York
Internet Service Providers
“Just went to this shop today, Anthony served us and he was amazing, gave us great service and would definitely be back! The other staff members were also very helpful and welcoming !”
“I was in the store not so long ago and the experience was excellent, I was attended by Ricky, a great representative and excellent service. Everything is very clear and a lot of help. Go with him!☺️”
“I visited this location to upgrade my old phone to a new one and had the best experience I could have asked for! Issac and Santi were beyond helpful when walking me through the whole process and getting my new device set up. They were patient in answering all my questions (even the silly ones) without sparing the details. Not only that, they were just lovely people with stellar hospitality and even better conversations!
Thank you Issac and Santi for all your help!! I will absolutely recommend this location to a friend thanks to the staff alone and will be coming back if I ever need more assistance!”
“We've been using Brooklyn Fiber for the past five years and it's been a great experience. Any issue we've ever had was handled expeditiously and without delay. I haven't found another provider this responsive and hands on. I highly recommend them to any business in the area.”
“בעזה״י
I had a really excellent experience at this store
Tenz provided me with an outstanding, professional, courteous and understanding customer-service experience in switching over my phone service and taking advantage of a special offer. I felt he really understood my needs and was able to work with me and make all the pieces fit.
Although my case required quite a bit of work, experience, knowledge and stamina, Tenz was super friendly and professional and stuck with me until all the i’s were dotted and all the t’s were crossed
I really don’t have words for the gratitude i had walking out of the store that day and i appreciate Tenz and his whole team for helping me get set up with a new phone and with new phone service through T-Mobile
I’m currently the proud owner of a new iPhone 17 that i love and am really thankful for the great experience i had in getting it and in getting it set up at this location
May G-d bless everyone with health, success and happiness and may everyone enjoy a peaceful and prosperous 2026”
“Elisha Walker was so fantastically helpful efficiently qualified kind pleasant extremely helpful and really need to manager because of his efficiency in quality assurance to handle retail pressure quickly and innovatively in a timely manner Thank you so much Elisha You are appreciated Ms ROBIN A”
“Me and my family visited Verizon today and we were assisted by the kind and professional Yosef who helped us switch over three of our lines to Verizon as well as getting new home Internet and throughout the whole process. He was very kind and helpful. He answered all of our questions and we will definitely return to have service with him again.”
“My husband and I always come to this store, they help us transfer information to our new phones and they always have better prices than other Boost stores. I recommend it!”
“I'm a long time customer of T-Mobile (first Sprint). I bought a phone in ebay and needed a sim card and went to this store. Since I was already there, I asked if I could get the phone activated and transfer all the data/apps. The store manager, Gisselle, happened to be the available person to greet me and respond to my request. I didn't expect such a fantastic service. Not only she's super experienced and knowledgeable (17 years of experience in the phone industry), but also so patient and kind and just nice! The whole process and transfer took approx 45 minutes. So, I had time to chat with her, while she would come and go to answer to other customers, while my phones were in the process. In any case, the staff in some phone stores are known for being cranky. Not here!!! Just the best experience. Thank you.”
“While at New York Flagship I had the best service I have ever had in my 10 years as a loyal T-Mobile customer with a gentleman named DANIEL ROBLES. He was the most knowledgeable, detailed, brilliant, considerate, helpful, kind and thorough and pleasant young man I have had serve me in my highly complicated and challenging needs. This gentleman exceeded all expectations I had walking into your Flagship Store and I am so grateful for his diligence and absolute devotion to the process of completing the endless tasks I required of him. THE BEST SERVER IN YOUR ENTIRE ORGANIZATION. THANK YOU. THANK YOU. THANK YOU. I will never leave T-MOBILE because of the service I received with along with a winning smile, from DANIEL ROBLES. Yours truly,
Carlene Watkins Weinberger”
“The manager Lorens and the assistant manager Tim helped me with all my problems. Their customer service was great and I will for sure be coming back if I even need help. Thanks!”
“I received the best customer service in my life! The employees Fred and Jaylin(I hope I spell it right) went extra 10 miles to help me get everything i wanted, everything i needed and even more! They showed me empathy and care, I cant be happier to visit TMOB on 77Th before the New Years Eve , that made my year for sure! Thank you T-mob, you do a great job choosing the best to represent you!”
“Something told me to check on this stores review because of the customer Lyubov that left such and insulting lying review on these guys. These gentlemen tried helping her in every way because her billing was a tad bit messed up due to t-mobile funky system and she kept on so rude even insulted the manager about her $800 bill being his monthly pay cheque which he defended himself and told her to not watch his pockets that this is professional business and he does not want to make it a personal matter. She was then using his personal cellphone for her to talk to customer service with which she kept insulting and pointing fingers in his face where he then asked for her to let customer service know to call her by her personal phone so he can have his cellphone back and go back to his place of work. This team is super nice. Super attentive, very good gentlemen. Awesome location.”
“Had an amazing experience at the T-Mobile store today! The staff was super friendly, professional, and really went above and beyond to help me. Excellent customer service and a great atmosphere – highly recommend this location!”
“Outstanding experience working with “Shemar” at the T-Mobile location on 28th Street & 3rd Avenue. Shemar went above and beyond, working diligently to make sure my issue was fully resolved. His professionalism and commitment to excellent customer service should absolutely be commended. He was patient, and understanding. I give “Shemar 5 stars” for outstanding customer service — thank you for such a great experience!
Thank you!!”
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“Yanet and Enmanel did a fantastic job solving an issue I was having with my account. They were courteous and professional and took the time needed to remedy the situation.”