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“Moe one of the sales associates was very helpful and patient with me once I got frustrated after dealing with one of their managers at first who then told me what I wanted done would take 24-48 hours to complete (after waiting for an hour thinking I was going to get this done) came back after speaking with assurant and Moe was amazing!”
“We were on the road and did not have internet. I called Connect10 and Tyler answered the phone he overnighted the modem and the next day we had fast internet. We have used this all over the country and always had great connection. If it is slow I just live chat and within a few minutes they have found a better carrier and the internet is good for working or steaming. I highly recommend Connect10 and the personal quick response to any issues.”
9:30AM - 7:30PM
647 Elizabeth Ave, Elizabeth
Internet Service Providers
“I'd like to thank first Brianna who got me such a GREAT DEAL ON MY PHONE AND WAS SO GREAT WITH personality and with explanations to all questions and concerns I had . I'd also like to thank Florencia the other sales rep for also stepping in and adding extra friendly guidance. I would HIGHLY RECOMMEND THIS STORE AND I PLAN TO Go BACK AS I saw other items such as, a Great karaoke machine Im interested in !! If you need a phone and enjoy being treated nice and fair this is A GREAT AND I PRAISE THE LORD FOR SENDING ME THERE!!??????”
“I had a great experience speaking with Bappy. He was professional, patient, and very helpful throughout the call. He answered all my questions clearly and made sure I felt confident moving forward. Excellent customer service!
Highly recommended this store!”
Open 24 hours
15 Maiden Ln #1101, New York
Internet Service Providers
“After dealing with an ISP who has a huge monopoly on the Brooklyn market for almost a decade and finally getting fed up with the lack of quality and customer support, I decided to switch to Honest.At first I was apprehensive, as we usually don’t get many options for who our providers are. The speeds seemed too good to be true, and everything my neighbors said was great.However Honest delivered everything they said they would in a fast, considerate, and genuinely caring way.I was able to make an appointment for internet install for the same day I started looking, used a referral code from a neighbor so my first month was only $25. I called to confirm it was actually happening in a matter of hours, and I immediately got a real person on the phone who was super helpful and confirmed.Andy B. Was my installer and he was so nice, extremely friendly and knowledgeable and answered any questions I had about their service.I’m a software engineer and I work from home making a lot of video content, and I also play a lot of video games on the PC so speed and connectivity is really important to me. After he installed, we did a speed test and he determined there was something bad with (I think) the cat 5 port pins and fully replaced it. Next speed test we ran was 300mbps up / down on my WiFi and NEARLY 1 GIG on wired. I was blown away. I was also able to use my own modem and router and didn’t need to rent anything.I can’t believe how seamless it was, but the attention to detail and genuine care for the product and customer have absolutely made me a HUGE advocate for anyone considering the switch. Honest is…. honest!”
“Big shoutout to Maria from the Support team! I was having some issues with additional configuration couple times, and she was amazing at getting everything sorted quickly. Super helpful, patient, and really knew her stuff!”
“We've been using Brooklyn Fiber for the past five years and it's been a great experience. Any issue we've ever had was handled expeditiously and without delay. I haven't found another provider this responsive and hands on. I highly recommend them to any business in the area.”
“I recently had a fantastic experience at the store. Sebastian was incredibly helpful and knowledgeable, guiding me to find the perfect phone for my needs. The service was prompt, and he took the time to address all my questions. Overall, a great place for anyone in search of a new phone. Highly recommend!”
Open 24 hours
1115 Broadway Floor 12, New York
Internet Service Providers
“We switched to Pilot at three of our locations a yeqr ago, and we couldn't be more pleased with our decision. We have not had a single problem at any of our locations, and when we do have a question of any kind we are able to get somebody on the phone almost immediately, and each and every Pilot representative has been a pleasure to work with.We would unequivocally strongly recommend Pilot who is looking for a strong, reliable and responsive ISP.”
“Steven was extremely helpful and quick to address an issue no T- mobile rep was able to assist with online or via chat
leaving 4 stars with breakdown of:
strong 5+ for Steven
negative -5 for T-mobile, which really dropped below any bottom line of expectations
a BBB complaint re: this Company will follow”
“My husband and I always come to this store, they help us transfer information to our new phones and they always have better prices than other Boost stores. I recommend it!”
“I visited this location to upgrade my old phone to a new one and had the best experience I could have asked for! Issac and Santi were beyond helpful when walking me through the whole process and getting my new device set up. They were patient in answering all my questions (even the silly ones) without sparing the details. Not only that, they were just lovely people with stellar hospitality and even better conversations!
Thank you Issac and Santi for all your help!! I will absolutely recommend this location to a friend thanks to the staff alone and will be coming back if I ever need more assistance!”
“Steven help me a lot, I’m really thankful with him.
I had little trouble in the other store on 45th street the guy had an attitude with me he did not want to help me. But Steven was able to help me.”
“Elisha Walker was so fantastically helpful efficiently qualified kind pleasant extremely helpful and really need to manager because of his efficiency in quality assurance to handle retail pressure quickly and innovatively in a timely manner Thank you so much Elisha You are appreciated Ms ROBIN A”
Open 24 hours
1412 Broadway, New York
Internet Service Providers
“I have been dealing with Natural wireless for more than 2 and half years now in 2 addresses.Their service is outstanding. The customer service teams are always helpful all the time. They respond very quickly either with emails or phone. They have been always patient with me and never cut the service for any financial delay and have been always helpful and understanding like when my card was lost twice and they waited for my new Visa card to be released and never cut the service.Their cost is reasonable and the internet is fast with no interruptions. Their technicians are very very professional and helpful and they always come on time with same-day service. Once I paid for the service, the technician came on the same day even it was a weekend to install the service.Keep it up Natural Wireless. God bless you all.Thank you so much for your service and support. Highly recommended?”
“Today the team at the AT&T store located 175 Passaic Ave Kearny NJ went above and beyond today to provide me with the best customer service experience. I was impressed by their commitment to going the extra mile. They have a strong commitment to customer service. I will definitely be sharing my experience with others. I would like to also recognize Hanlet, Nelson, Antonio and John, for working as a team I left the store feeling satisfied.”
“I'm a long time customer of T-Mobile (first Sprint). I bought a phone in ebay and needed a sim card and went to this store. Since I was already there, I asked if I could get the phone activated and transfer all the data/apps. The store manager, Gisselle, happened to be the available person to greet me and respond to my request. I didn't expect such a fantastic service. Not only she's super experienced and knowledgeable (17 years of experience in the phone industry), but also so patient and kind and just nice! The whole process and transfer took approx 45 minutes. So, I had time to chat with her, while she would come and go to answer to other customers, while my phones were in the process. In any case, the staff in some phone stores are known for being cranky. Not here!!! Just the best experience. Thank you.”
“The manager Lorens and the assistant manager Tim helped me with all my problems. Their customer service was great and I will for sure be coming back if I even need help. Thanks!”
“I came here without an appointment because my phone stopped working and Richard knew how to troubleshoot the issue right away! I was in and out less than 5min. I appreciate the exceptional customer service, quick triage and troubleshoot, and additional tips for longterm maintenance. In a fast paced city, I heavily recommend this location.”
“Excellent service, my friend Alexandra, I have been treating her for many years and she has always given me her best attention with everything I need for myself and my family.”
“While at New York Flagship I had the best service I have ever had in my 10 years as a loyal T-Mobile customer with a gentleman named DANIEL ROBLES. He was the most knowledgeable, detailed, brilliant, considerate, helpful, kind and thorough and pleasant young man I have had serve me in my highly complicated and challenging needs. This gentleman exceeded all expectations I had walking into your Flagship Store and I am so grateful for his diligence and absolute devotion to the process of completing the endless tasks I required of him. THE BEST SERVER IN YOUR ENTIRE ORGANIZATION. THANK YOU. THANK YOU. THANK YOU. I will never leave T-MOBILE because of the service I received with along with a winning smile, from DANIEL ROBLES. Yours truly,
Carlene Watkins Weinberger”
“Aurora has been a wonderful partnership to PCCS over the years. They have provided us with unwavering support. From urgent matters to small day-to-day hiccups, our team is confident that Chris G. will resolve matters quicky & efficiently. Much of the work we do administratively at PCCS relies heavily on computer usage and technology and we are grateful for our partnership the with well-versed & highly efficient team at Aurora.”
“Wonderful. I was able to resolve my problem with a very nice representative named (Nally). She even helped with phone watch. Iam a 73 yrs old serior but she made me very comfortable. Nally was a pleasure to work with.”
“The owner of this Boost store in Bloomfield is always very helpful with our family plan changes and phone upgrades. I have never had an issue there after at least 10 years of service and would highly recommend getting your Boost phones, accessories and service from there. The prices are very fair and the quality is high. Thank you.”
“I went to pay my bill, the wait took a little longer than expected, but it was worth it. Randy did a great job making us feel comfortable and his energy felt comforting.”
“Had an amazing experience at the T-Mobile store in the Meatpacking District yesterday! Hervé was incredibly helpful, knowledgeable, and made upgrading my phone a seamless process. Even though I live out of state, I’ll always be grateful to this location—where I got my last phone as well—for their enthusiasm, efficiency, and top-notch customer service. Huge thanks to Hervé and the team for making it such a great experience!”
“Sasha and Elvis were extremely helpful for switching me over from Verizon and getting me set up with a new phone! We had some difficulties getting the number released by Verizon and they were both so patient and helpful — and they ensured my phone was working well with my existing number before I left the store. Really great customer service I would recommend this location to everyone”
10AM - 6:30PM
992 Springfield Ave, Irvington
Internet Service Providers
“My wife and I visited this T-Mobile location looking to open an account for our business needs and Q. ROMERO made the mission successful. “Q” is a great Mobile Expert and she handled my wife and I with respect ever step of the process. We choose 2 iPhone 14s with 3 lines and a BYOD with the GoBusiness plan 100GB HS! This location is wheelchair accessible. No public bathrooms. @IAMAJSUPERNOVA”
“Excellent service, greeted me as I came in with no wait time. Sayed was fast , professional,and showed me how to correct my problem on own if it happens again. Won't go to other stores if I can help it!”
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“Yanet and Enmanel did a fantastic job solving an issue I was having with my account. They were courteous and professional and took the time needed to remedy the situation.”