Citizens is a bank with many branches and ATMs, as well as online and mobile app access. Customers report pleasant and amazing experiences with nice, friendly, super nice, and informative staff both in person and on the phone. Bankers are quick to resolve problems and provide helpful service. Reviews mention specific positive visits to branches, where employees were helpful with both banking and other small issues. Customers are happy banking there and recommend this bank.
Amazing bank and very helpful staff. Staff went out of their way to help.
March 2025
I have a pleasant experience banking at Citizens even though I physically have to go in for a wire every single time. The bankers are nice though every where I go.
March 2025
Amazing bank very reliable, helpful and great customer service!!!
