TD Bank receives mixed reviews regarding specific branch experiences. Several customers report exceptional and fast service, describing staff as wonderful, super friendly, professional, patient, and informative. These positive interactions, which include efficient problem-solving and convincing guidance, lead to high satisfaction. However, other reviews note significant inconveniences, such as branches temporarily lacking ATM service entirely, which required an update once new machines were installed. Another customer expressed frustration after multiple unsuccessful visits to a different branch before finally receiving help. Overall, feedback highlights very positive personal service but also occasional operational issues at certain locations.
Yes 5 stars customer service, Specially, Brooklyn , thank you so much for all you do .
July 2026
I was helped by Monika at this branch and she was incredible!!! thank you for making the trip to the bank suck a little less! ◡̈
May 2026
Teller Jennifer always asks about my transaction y I make withdraw from my account. Disrespectful staff, lack of professional towards clients. Always have a back up bank.
