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“Bree went above and beyond to give us the information that we need. My husband is suffering from Alzheimer’s and was locked out of his account. He came to the store last week and the rep who helped him sadly did not understand his predicament or show empathy. An angel sent Bree our way today. I came in this evening, expecting to be here for at least 2 hours. She patiently and very intelligently handled our issue… Promote this girl T-Mobile!!”
“I have never seen a company so willing…
I have never seen a company so willing to help a customer with product information and time spent on answering questions. Tyler Long Has been amazing every time I consult with him on questions about products. Usually I don’t have any questions because he is so thorough in his presentations and questions and answers calls. I have also never had a question that the customer service team couldn’t answer or help me with. They are always there, happy to help and are live human beings that, sorry, speak good English”
“First time using HiPer network internet + phone, and I'm satisfied with the speed! But the best thing is that the customer service is stress free and easy to work with! My account manager Maria's helping me immediately as soon as I contact her for any issues.”
“Jason was awesome! He not only help me pick out a new phone. But he help me save money on my bills by connecting me with At&t internet home service along with Direct TV!! Thank you so much Jason!”
“I highly recommend this establishment. The food and staff are exceptional. If you are an avid ramen enthusiast, this is the place to visit. No matter what you choose you everything is delicious”
“Brandon was and is amazing. He is very knowledgeable and wants to make sure that when you leave you are satisfied. He was very patient when he had to call customer service three times. He was very cordial and greeted all who entered the store.
Whenever I have a need for Verizon services, I will definitely seek Brandon’s guidance.”
“The gentlemen that helped me Wednesday even was extremely helpful and went above and beyond to make sure I walked out with my phone. He had to stay past closing time because there was a problem transferring my phone number and he made sure the issue was resolved. I am very satisfied. Thank you!! A+ service!!”
“My card expired so I had to update the information. Used the T-MOBILE app. What a hassle.
Stopped in to T-MOBILE in Wayne, NJ on Hamburg Turnpike. Explained my situation to sales representative, Aaron. He verified my id, took care of problem and had me on my way in less than 7 minutes. Polite and professional. Excellent!...eap”
10AM - 8PM
453 NJ-17, Paramus
Internet Service Providers
“Incredible Experience! I was assisted by Josh and he was extremely attentive and a wonderful support! Maintained a professional environment and continued to assist in all aspects.”
“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
“I was in the store not so long ago and the experience was excellent, I was attended by Ricky, a great representative and excellent service. Everything is very clear and a lot of help. Go with him!☺️”
“Moe helped us get a new phone and new lines. He made it so easy for us and so much fun! I totally recommend this store if you want to open a new line, purchase a device or upgrade. He helped us transfer and offered us the best for our account. Would always come back.”
“I don’t know what to say is just that the staff and the manager was extremely patient and respectful great sales people also I only came to look at phone not to purchase but I left with a new phone and saved money on my bill”
“Phil at Xfinity is truly the best! He is incredibly patient, knowledgeable, and helpful. Every time I work with him, he takes the time to make sure I fully understand everything and never makes me feel rushed.
He always keeps me updated on the newest deals, promotions, and opportunities to save. I know that whenever I meet with Phil, I’m going to receive exceptional service and his full attention.”
“Gemelis and Ruben helps me today was extremely helpful even though I was irate at the time explained everything to me was very impressed with her professionalism”
“He was so helpful! I came in because I was having trouble transferring service to my new phone. He did it quickly and we had such a great conversation!! Absolutely recommend coming here!!!!”
“My phone was a mess. Viruses, pop up ads galore. I was there for a few minutes. Then Handy came over to help. I explained my situation. He took phone and within minutes cleaned it up. Great Guy!”
“Allen in the Little Falls store was a lifesaver. He fixed problems that the shady Boonton Store created with our account. He was patient, helpful, and courteous and took his time with us. We are extremely satisfied with Allen, the service, and the whole staff in this store.”
“I just walked in and Dishant was the nicest salesman I’ve ever met. Not pushy just accurate. Almost like he knew what phone I would like. He accommodated the whole sale. Helped me to transfer all the apps from my old phone to the new one.
Phone case was also perfectly matched. I will definitely recommend this T-Mobile store.
Excellent salesman !!!!”
“The employee was really helpful and knowledgeable about all the phones and plans. She explained the difference between all the plans and what would work best for my needs. I was really happy with the plan and service I received from the saleswoman. I believe that Boost mobile will be my carrier for a long time.”
“I came to T-Mobile frustrated that my phone wasn’t turning on and Jean Marcellus was so helpful. He got my phone back working and just overall very patient & professional.”
“Huge shoutout to the incredible team at T-Mobile Passaic! 🙌 Their patience, kindness, and expertise in resolving my issues and upgrading my service were truly exceptional. Special thanks to Kedwyn, Louisa, Stephanie, and Henry for making my experience so positive! You guys are the best! 💖 #Staff #Patience #Kindness #Resolution #Upgrade #Service #Experience”
“I would love to thank Nahed the lovely Egyptian girl , she was very knowledgeable and offered what I really needed .. of course I couldn't say no because of her lovely smile and beautiful eyes, she even set my expectations on the high bill and said just to save the shock and not to come back but she doesn't know I will always come back for her ♥”
“Slow as hell in this place! Don't let it be more than 2 people waiting...forget it. They need to learn how to multi-task. Expensive too for a urban community!**Update '19** Extra star because they are getting better since dismissingrid of people that don't really want to work. Shid is helpful and friendly”
“I had the Good Fortune, pleasure and opportunity to do business with Jadiel. Jadiel has all the talents of an outstanding customer service person. While answering all my repeated questions he never showed attitude, impatience, or aggravation while handling all of my issues, being a woman of 78 years of age and not at all versed in these new technologies. His knowledge was very obvious in his explanations of what was needed to make my new phone work where I can handle it. Jadiel's major concern was to assure me that he and I would accomplish and resolve these issues and that's exactly what happened. Jadiel is an asset to that location. I have already told my friends that if they ever go to this location in Livingston make sure you let Jadiel be your person.”
10AM - 8:30PM
177 3rd Ave, Paterson
Internet Service Providers
“I shattered the screen protector on my phone just as the Cubs and Blue Jays game was playing. The last thing I wanted to do was leave my house, but I had to not only did they help help me extremely fast, but they also had the Cubs and Blue Jays game playing in the background for the customers to watch while waiting! This was amazing. Definitely a main reason I will be Back. Unbelievable, fast service and expertise. Didn’t miss a minute of the game thanks again !”
10AM - 8PM
382 NJ-3 B6, Clifton
Internet Service Providers
“Had an awesome , pleasant experience with the Verizon specialist Robert. He answered all my questions took his time, explained my options.No forced selling felt like I was working with a friend I knew for years. It truly is the way phone purchasing should be! Keep up the awesome work Robert.”
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“This was the best interaction I’ve had ever in a store Hasan the store owner has really really done a great job. I would recommend this business to anyone who is in the market for a phone.”