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“Shoutout to the ladies who work there! I didn’t catch their name but they helped me with the passport process and they were very patient with me as I had no idea what I was doing. I went to south bound brook, Somerville, bridgewater, they were all extremely rude. Raritan was great ????”
“? **Excellent Post Office Experience!** ?
I had the most delightful visit to this post office, thanks to Anthony! His warm and friendly demeanor made the experience truly memorable. He went above and beyond to help us set up a passport for our newborn, even taking the passport photos with such care. Anthony’s jolly attitude and exceptional customer service made the process smooth and stress-free. Highly recommend this post office for its outstanding service!”
“Never thought I’d review a post office but the people who work here are honestly so nice and helpful!! I’ve been to sooo many post offices where the workers seem so mean and disgruntled but I always leave this post office smiling :)”
“Peter at this USPS office is amazingly helpful, and always has a word of advice on the best way to send my stuff. Glad to have someone with his experience and friendly attitude working here. Even more so through the pandemic when we lost so much in-person connectivity with family, friends, and acquaintances.”
“Walter, the postal service rep is one of a kind! He went out of his way to help me out with my package. He weighed my stuff first to make sure I am saving money and he went ahead and packed my box for me. His good and kind and helpful nature should be emulated and this post office should be very proud for having an employee like him!”
“I have recently been taking many packages to this post office, and the woman who works there is so friendly and helpful!! I've dreaded going to other post offices since they act like I am bothering them when I come in with packages to send with QR codes. She is just so nice and professional! Also, the carrier who comes to my home in Millington is awesome too! Thanks so much!”
“Love this place! The staff members are great. They have premium services for mailboxes like keeping a signature on file for packages, street address. Would recommend to a friend. No complaints.”
“Never an issue for the past couple of years. Friendly and helpful as opposed to the horrible Hillsborough Branch. However once I went and it was closed for lunch because there was only 1 person working and her boss told her not to put a note on the door. So i can't give it 5 stars.”
“I always enjoy coming to this post office. The clerks are always so friendly and fun! I think I’ve met them all but the most recent only comes up on my receipt at clerk #11. Thank you Clerk #11 for your courteous and kind help!”
“I had a passport appointment for my 2 kids at the Middlesex Post Office. When I arrived, I was told that all appointments were cancelled, however I did not receive an email that my appointment was cancelled. I asked the man where else I could go to get this done and he told me to “Google it”. I was very unhappy with the whole experience and his attitude. I did in fact “Google it” and I found that the Dunellen Post Office takes walk-in’s for passports Tuesday-Thursday. It was Friday, but I thought I’d give it a try anyway. When we walked in we were told that there were no walk-in appointments on Fridays. I asked where I could go, and the 2 girls offered several suggestions. I then told them about my experience at the Middlesex Post Office and how I took off work, picked my daughter up early from school, and had my 20 year old son leave work to get these passports done. TYCHIC looked at us and said after hearing our story she would do it for us!!!! She saved the day and I could not appreciate her more. It was so nice of her to do it for us, and she was very helpful and professional. From now on, I will be going to the Dunellen Post Office because of my wonderful experience working with TYCHIC. Thank you again TYCHIC!!!!”
“The 5 stars are mostly for the friendly, professional, engaging postal service worker, Fawn. We absolutely love Fawn. She is always so pleasant and polite. She is efficient and so helpful. She makes our family's experience at this location such a pleasure. We greatly appreciate her warmth, kindness, and genuine spirit. Thank you, Fawn, for making our trips to the US post office such a delight.”
“I love Tara, who works at this post office, I live in Summit and come all the way here just because of her. I always have a prepaid label so it is a quick in and out, I have a small business and do a lot of shipping. When being attended by other other officers, even having pre-paid labels, I have sometimes ran into comments about how something about my package or my label is wrong (wrong package type, wrong sticker placement, wrong "zone rate" (my labels are created automatically by the USPS software based on accurate package details and shipping info so these comments don't even make sense). That has never happened with Tara and my package delivery rate is 100% with her.”
“Best post office ever. Easy kiosk. SWEETEST MAN EVER WORKS THERE. Just the absolute sweetest kindest most helpful guy. I had to write a review about him. He’s in the little side window area where u give packages. Did not catch his name. You are just the best.”
“The lady who works here is amazing. Super professional, friendly, always greeting and smiling to customers. She has answered all my questions. I won’t go to any usps around me besides this location. She is amazing and I love how easy she is to talk to. She doesn’t make me feel as a bother with all the questions I have?”
“Reviewing the post office based on how they handle your passport application is just stupid. This is a post office. They handle mail. And parcels. They sell stamps. And money orders. Yes, they are required to handle passport applications, but forcing other customers to wait while you ask stupid passport questions whose answers can be found online or fill out forms that should be completed ahead of time is inconsiderate and self-centered.
The postal operations at this facility are first-class. I’ve been a customer here for decades and, other than some occasional grumpiness, have never had a service problem. They are efficient and very knowledgeable.”
“My son and I just did our passport applications here. We worked with Rita, who was very nice, patient and knowledgeable. It all went smoothly and it was a very good experience.”
“In fact, this place is good, or rather, the woman worker just does her job well! This employee gave me the opportunity to verify addresses before sending my letters. I sent a lot of registered letters, but despite this, she gave me the opportunity on her screen, a display in her system, to check the exact addresses of sending my letters. I told her that the last letter was very important for the lawyer, and she immediately understood me, and also gave me the opportunity to check the exact address in the system. This is far from common and not all post offices give you such a real opportunity, without even asking the employee about it. I've had a lot of bad experiences where postal workers simply refuse this opportunity to give you the right to check the exact address on the screen in the system. Thanks a lot for your great job!”
“Always excellent service and very quick. I’ve been coming to this post office for quite a few years and have now moved out of the area but still go to this location whenever I am in the area for work to mail out anything I need. They aren’t open for many hours, but it’s always perfect to stop in on my lunch break!”
“Passport acceptance facility - we had an infant to apply a passport + photo for, and pleasantly surprised to find the whole process was very smooth and friendly. Kudos to the workers at this USPS location!”
“I been here a couple of times since I moved from Maryland and I never had an issue with this post office, the line moves pretty quickly and the staff is professional and polite”
“Never thought I'd leave a 5-star review for a post office, but incredibly grateful for this location reaching out to me during a very difficult and confusing time. Thank you!”
“For a small post office I would say it is efficient, friendly, employees are very knowledgeable. I actually drive past my post office and go a few more miles to BelleMead post office just for smiles and the friendly employees.”
“When you see a white SUV, expect great service from Gina. If you see a black SUV expect middling to poor service as the clerk who I cant remember is always on her phone and isnt polite. Thankfully Gina is there more often than not. They recently refaced the interior which looks nice.”
“I always have a good experience when I use this post office. Packages seem to be delivered promptly to wherever I might be sending them. The staff is always courteous and friendly. I am very lucky that this little post office is nearby, and it is rarely crowded. I rarely see more than two other patrons.”
“I’m not surprised this post office has only 2.5 stars. I’ve been to the Milltown location before, but during a recent visit I encountered a postal clerk who made a disrespectful comment to me. The experience was upsetting enough that I submitted a formal complaint — something I’ve never done before. While other staff have been courteous in the past, this interaction broke the tone I expect from USPS. I will not be returning to this location. If zero stars were possible, I would give it. Customer service matters — especially in public service — and tone awareness should be a priority.”
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“Bound Brook Post Office on Mountain is very good -- longer hours on Saturday which is helpful. Parking is a bit of a challenge, but the service at this office is very good.”