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“Very happy to switch and save with Verizon Fios...also traded in for a new phone...thank you to GiGi...alot of patience and time involved...pleasant and informative ?”
“Shout out to the team at this store. Yudy and the other associates were great. Smooth process. Explained everything. All were friendly and helpful. Thank you so much ladies. Have a great day and keep up the great work. That was the quickest transaction getting a phone in my life. Customer Service 5 stars. I’ll be back!!”
“Thanks to Dan for getting me up and running in less than 20 minutes after my new iPhone wouldn’t activate properly at home. Quick, professional, helpful. I appreciate that he kept my stress level at bay.”
“Alina was extremely helpful, knowledgable, and thorough with our transfer of 4 whole lines from another provider to T-mobile. I felt completely secure that we were getting the best deal possible, and that we wouldn't lose anything on our phones through the transfer. Would recommend this specific store and the wonderful sales reps to anyone.”
“Very pleasant experience with KD. He was very friendly, helpful, and informative. Also, the store was very clean and new! I will be coming back here for future services.”
“I would give this five stars, but the manager was useless. Lee was the representative that helped us and he was absolutely awesome. He should manage the store And thanks to him I left as a happy customer.”
“Friendly staff, quick service, sometimes defer to online customer service, which is okay....but awful connectivity in the actual store which is ironic. Overall, a decent experience.”
“Received a warranty replacement for a Motorola Android phone.
Since the unit being replaced had a damaged charging port, it was a bit more complicated transferring files to the rebuilt replacement phone.
Jawahn Banks did all the work for me, setting up the replacement phone and transferring all my files over. He saved me hours of time and frustration and I'm so grateful for his help.
The only thing left for me to do was to mail the old phone back to Asurion.”
“I had a great experience at the Xfinity store last weekend when I traded in my iPhone XR for an iPhone16. I believe the gentleman that helped us was named "Joele" -- he was clear and communicative and had some good advice. Apologies that I am not certain of his name -- he was really great and understands customer service. He also was managing more than one client at a time, and doing it well. My receipt says, "jsibri233" if that helps to identify him.”
“Sales rep Angela and manager Jen were the sweetest most patient people I've ever worked with I will be coming back to this store from now on for everything I need they were so helpful.”
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“Jorge was phenomenal, we came in today to add a line for my granddaughter and he gave us an amazing deal where I also got to upgrade my phone. All while keeping our bill at about the same price. Thank you so much Jorge!”