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10AM - 7:30PM
1700 Madison Ave, Lakewood
Internet Service Providers
“I had a great experience with Yaakov at Verizon. He was incredibly helpful, patient, and knowledgeable throughout the entire process. He took the time to clearly explain my options, answered all my questions without rushing, and made sure I got exactly what I needed. What really stood out was his professionalism and genuine willingness to help, he went above and beyond to make everything smooth and stress-free. It’s not often you come across someone who truly cares about customer satisfaction the way he does. Highly recommend asking for Yaakov if you visit Verizon!”
“There are no words to express how grateful I am that I walked in and met Paul. My daughter was in the hospital and needed a new phone, and Paul went above and beyond to help us. He sat on FaceTime with her, helped save everything from her old broken phone, and transferred it all onto the new one right there in the store. All I had to do was hand my daughter a brand-new phone with everything she needed already on it. During an already difficult time, a different Verizon store told me they could not help me, then Paul made things so much easier for me. His kindness and willingness to go the extra mile meant more than even HE knows. I am truly grateful. However, sorry Paul. GO GIANTS!! =]”
“Morgan is so helpful! He went above and beyond to help myself and my family with our phones. He answered all questions thoughtfully and made the phone experience an easy one. Would trust him with all phone questions and concerns.”
“I recently went there to change carriers, and was helped by Lee The entire time, made everything quick and easy and answered all the questions I had. Overall great experience and friendly employee”
“I visited the Brick store on Sunday, August 16 and my experience was 5 star. I was leaving a different carrier to go back to T Mobile and our representative, Joe Filingeri was ABSOLUTELY AMAZING. He was patient, super knowledgeable and made the whole experience great. Give that man a raise! Thank you again Joe for your amazing service!”
“I went into the Verizon store for help, and a lovely girl named Jamie Moreno was quick to help me, and she was excellent. Very knowledgeable, answered all my questions and demonstrated a new phone and did the phone conversion with skill. I would gladly recommend Jamie to any and all my friends.”
“Had to drive around to 4 different T-Mobile's (most were under construction or I had to be a Sams Club Member) before finding this one. This location had me in and out in less than 45 minutes. The two gentlemen that helped me were such goofballs and seemed like they actually liked their jobs and their employees. I was in a bad mood for having to drive to 4 different T-mobiles and these guys made me laugh from the start.”
“My family and I are so grateful for Juan’s help at the Jackson office! He helped my parents switch over from Verizon to Optimum’s cellular plan and even helped them to switch to the new iPhone. He also helped us lower our optimum bill with a 5 year price lock guarantee! We’re so grateful for his help, and glad to be long time members of Optimum ☺️”
10AM - 8PM
1 NJ-37, Toms River
Internet Service Providers
“I had the most amazing customer service I have ever received anywhere, at the T mobile store at 1 Route 37 in Toms River NJ. The man, Chad, was an absolute angel. My elderly mother’s phone broke and he went above and beyond to help her. He was so kind and patient. He explained everything in a way we could both understand, as neither of us are very tech savvy , and he set everything up as well. He was so helpful. I wish more places had people like Chad. Give that man a raise and hope your other employees are half as good.”
“I got a new iPad. The activation team helped activate my iPad only. Needed help with set up, such as transfer data from old iPad to new. Got there at a good time, didn't have to wait. The service rep Robert did a very good job in setting it up for me. I couldn't do it on my own. Good job, Excellent customer service.
>>>>>
On follow visit to this store, I needed help with both internet/tv & mobile billings, & to better understand the service I recently signed up online. Robin was great, he resolved my billing issues & Accepted return of an iPad that didn’t fit my need. Excellent customer service. Thank you Robin.”
“Dimertrius made my visit at Verizon excellent. He is very knowledgeable,thorough,prompt, and caring!!! It was such a pleasure dealing with him. Funny too!!! Also store manager very polite and heloful. Store was so clean and organized.”
“I have to acknowledge a special Verizon rep named Jared! This guy saw my wife and I walk in and immediately offered assistance ! Jared was with us from beginning to end on our upgrade purchase ! He didn’t let us leave until we were completely satisfied with our new iPhone. I can’t praise him enough for how much we appreciate all that he did for us ! Many of the staff there are amazing but Jared was who we dealt with ! Verizon needs to offer this guy a promotion . He deserves high accolades for how well he promotes and represents Verizon. Jared this is your Air Force comrade whose son is a LPD officer! Thank you again for all you did for us! God bless you and your future !”
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“Shout out to the team at this store. Yudy and the other associates were great. Smooth process. Explained everything. All were friendly and helpful. Thank you so much ladies. Have a great day and keep up the great work. That was the quickest transaction getting a phone in my life. Customer Service 5 stars. I’ll be back!!”