Route 23 Auto Mall, LLC is a highly recommended dealership that provides exceptional customer service and a seamless car-buying experience. The staff, including service manager Vinny and his team, salesmen Mike and Michael Williamson, finance manager Garland, and general manager Cesar, are consistently praised for their professionalism, helpfulness, and ability to listen to customers' needs. Customers appreciate the lack of high-pressure sales tactics and the focus on providing the best possible service. The finance department, led by Garland, is commended for making the paperwork process smooth and stress-free. Additionally, the body shop is recognized for its excellent work, with customers expressing satisfaction with the quality of the repairs and the friendly staff, such as Laurie and Frances. Overall, Route 23 Auto Mall is highly regarded for its commitment to customer satisfaction, from the sales and finance teams to the service and body shop departments. Customers consistently recommend the dealership to friends and family and express their intention to return for future vehicle purchases.
Vinny the service manager & his team fixed my car when Wayne Ford could not. He got me a loaner car when I needed it. I would recommend this dealership
November 2025
I love how pleasant and helpful the staff always is at Rt 23 Auto Mall. They focused on giving me the best service without feeling like I was being sold services.
November 2025
I absolutely love AutoMall body shop. From the first time I called and spoke to Laurie I knew I was making a great decision to have them put my car back to normal. Frances was also wonderful. I’m so happy with them. My car is like new. Thank you AutoMall
