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“Always a good experience at Bentley Truck Rental I ask for my truck to get washed and told me to bring it right in and within an hour it was finished and looking great”
“Very convenient hours, needed a Sunday pickup and this was very easy at Lady Liberty Car and Truck. Received the van promptly at 8AM with a friendly, smooth and quick pickup. Everything was quickly explained and we were on our way. The return feature via phone was just as easy. I would recommend this location!”
“Had a problem getting the truck I reserved, but it was not U-Hauls fault, it was not returned on time. Brian went way beyond expectations to try to find another for me.”
“It is always a pleasure to do business with this location. Very helpful and friendly service. This was the 2nd time I used them for my business, and they didn't disappoint. We will be using them again.”
“This place was able to help me at the last minute when another uhaul location messed up. The employee who serviced me was extremely kind and helpful, I would definitely do business here again”
“I want to publicly thank Tina and her team for accommodating me on July 13th. I arrived with a problem, and they helped me get what I needed. I also appreciated their patience and ability to speak with my family members who were with me. Tina took the time to explain the issue, and for that, I am grateful. I recommend UHaul of Chester for their knowledge, support, and service.”
“Picking up the truck was a breeze. Staff was friendly and answered all questions.We picked up the car carrier separately. Both pieces of equipment were ready in time.”
“The renters are kind courteous their contracts are well-written I had a flat tire in one of the vehicles during my travels and they sent someone out to change the tire there very good at what they do and they have a lot of product for U-Haul I also rented a car carrier and it was pretty well price I was happy with their service”
“UhaulAnother great experience with uhaul rental. This time was at the location on 201 Ruth drive in Newark DE. After looking for a trailer and was not able to get any. Only this location was able to have one. Greg the owner/ manager was very professional, friendly and knowledgeable about the services and safety inspection of my hitch. In addition of providing uhaul service they do tent and party rental as well.please be sure to check them out and support their business.”
“I have been meaning to write this for months. UHAUL the company does nothing to make life easy for the franchise. So expect that, on that end, there could be a problem. HOWEVER I found this location to have the most helpful and fair provider I could hope to find. UHAUL the company set up road blocks every step of the way. Sorry to say I have forgotten the name of the man that owns this location. I have not forgotten how very helpful he was to make sure that we had the truck we needed. Every step of the way he stood with me until I had the truck I needed. He is reasonable and honest. Though I do not think UHAUL represents the same level of customer service as does this business man located near the WAWA on Philly Pike, if you need to rent from them, this gentleman will help navigate the system for you and get you what you need. THANK YOU! for going completely out of your way to help me!”
“My whole experience with Penske was great. Staff called me a few days and let me know they wouldn't have a van there at that time. He said I could pick it up further away or he could have someone drive it over to the original pickup location. I suggested the lather and told him I'm getting a ride there so I'll get there about 630am. He felt bad I'd have to wait until 9am so he had a staff member drive it over first thing at 7am. I was omw to haul our stuff at about 745am - 8am. New cargo van too. Only had 172 mi on it. Backup camera is awesome. My drop off location also have 24 hour key drop off. LOVED! I dropped it off that same night with tank full. They will charge you $8/gal if you make them do it lolI would for sure rent from Penske again and refer them as well!”
“Read reviews after the fact and glad I did because I had a great experience. Stephen was friendly, efficient, and helpful. Truck was ready to go and I was in and out relatively fast.”
“Great experience from beginning to end. I rented one of the small U-Haul trucks and when my friend and I arrived, we were greeted with a smile. Very thorough explanation and expectations for return of the truck. Same friendly greeting upon return. I've rented U-Haul trucks before, but this was by far the most pleasant and will use this business again if needed in the future.”
“Very glad to see that Corporate has replaced the prior operator with a very attentive operator. Location is not very busy based on bad prior management. Good Luck to the new young lady trying to make it work :) !”
“I received excellent and speedy service for renting a truck for a 1 day move. They took the time to show me the truck I had reserved to ensure it fit my moving needs. They took extra detail to not rent me a truck with a missing gas cover, even though it would have been okay. Thank you for the attention and help to make my day easier!!”
“I needed roadside service, they were right on it, got me to the shop and took me right in.Took bout 2 hrs, but I thought that was way reasonable for what had to be done, very satisfying service. Thank you”
“Initially, I had a very low expectation upon walking into this establishment (e.g. The management didn't even greet me as he walked out with a fellow customer.) We then proceeded to wait for service, finally served, we had to re-enter our information. With no fault of management but rather an issue with my card, I had to run out to the bank and ultimately had to use another card - This then caused me to be an hour behind than expected. As a courtesy and to no charge, the manager graciously added two extra hours onto my trip and gave me an extra window to return the truck on time, which worked out perfectly as I've just made it. But in all honestly, he may not have the best demeanor but he's a very nice guy. Maybe you shouldn't expect him to swoon you but if you're kind and courteous, he will repay it. That's all I got to say. Lol! Oh, and yes! I will go to that place again!”
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“Outstanding U-Haul rental experience with this company. Owner Brian was communicative and responsive. The rental was spotless and everything went smoothly. Will definitely rent from him again!”