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“bryan (brian??? idk how it’s spelled) BUT!!! he made my first experience renting a u-haul easy and extremely pleasant. i might’ve not read the sign on how to open the door (use the knob lol) but he didn’t judge me, such a welcoming face and energy overall. he also helped me figure out the mobile check in/check out process. i will be going back when i need to rent a u-haul again.”
“Staff was amazing! I feel bad I do not remember the lady's name who attended me, but she was awesome! Very polite & professional. Explained everything clearly! I was in and out in less than 10 min!”
“I wanted to write a review considering that I have only used uhaul to move my furniture and the trucks are convenient for those moving in a time constraint. The truck I received was a bit big, I was not expecting to be charge $200 to go less than 50miles. My transaction was disputed by the GM Taylor Eskridge , although I did not hassle about the mileage, I was concerned about the fuel fee that I was charged . I would recommend this service at this location, just make sure you have photos on your phone not just through the link evaluations. Contract# 79626382”
“It is always a pleasure to do business with this location. Very helpful and friendly service. This was the 2nd time I used them for my business, and they didn't disappoint. We will be using them again.”
“The Chester U-Haul location always treats me with respect and the staff provide excellent customer services which make me a repeat customer and make it easy to rent a truck for local use.”
“Had a pleasant experience with Stephen (sorry if I spelled your name wrong). He made my experience at u-haul to pickup moving supplies seamless and quick. I appreciate the excellent customer service! Would definitely recommend this location, specifically working with Stephen. ??”
“These guys came through after Hertz screwed us over. We were able to rent a cargo van in no time and it was such a great experience. Staff was incredibly helpful and kind, definitely always coming here from now on.”
“It’s clean, climate control facility. The general manager is knowledgeable and supportive to our business needs to quickly move in after a landlord gave us a 30-days notice to move so they can build apartments. We needed to move over 6800 sqft of inventory and assets in one location; we needed at least 7 lockers and Ashley delivered.”
“Very professional employees and staff. Very well organized. Employees know what they are doing. I would recommend them to anyone who needs their vehicles fixed. 5 star business.”
“Great experience with U-Haul Glacier Auto Location! The rental process was quick and easy, the vehicle was clean and ready on time, and the staff was friendly and helpful. Pick-up and drop-off were smooth with no issues. I would definitely rent from them again and highly recommend this location.”
“This is a great location to rent a U-Haul truck . She made the process so easy for me. I would refer my friends and family to use this neighborhood dealer. The attendant was professional, courteous and knowledgeable.”
“My whole experience with Penske was great. Staff called me a few days and let me know they wouldn't have a van there at that time. He said I could pick it up further away or he could have someone drive it over to the original pickup location. I suggested the lather and told him I'm getting a ride there so I'll get there about 630am. He felt bad I'd have to wait until 9am so he had a staff member drive it over first thing at 7am. I was omw to haul our stuff at about 745am - 8am. New cargo van too. Only had 172 mi on it. Backup camera is awesome. My drop off location also have 24 hour key drop off. LOVED! I dropped it off that same night with tank full. They will charge you $8/gal if you make them do it lolI would for sure rent from Penske again and refer them as well!”
“I needed roadside service, they were right on it, got me to the shop and took me right in.Took bout 2 hrs, but I thought that was way reasonable for what had to be done, very satisfying service. Thank you”
“The renters are kind courteous their contracts are well-written I had a flat tire in one of the vehicles during my travels and they sent someone out to change the tire there very good at what they do and they have a lot of product for U-Haul I also rented a car carrier and it was pretty well price I was happy with their service”
“UhaulAnother great experience with uhaul rental. This time was at the location on 201 Ruth drive in Newark DE. After looking for a trailer and was not able to get any. Only this location was able to have one. Greg the owner/ manager was very professional, friendly and knowledgeable about the services and safety inspection of my hitch. In addition of providing uhaul service they do tent and party rental as well.please be sure to check them out and support their business.”
“Very glad to see that Corporate has replaced the prior operator with a very attentive operator. Location is not very busy based on bad prior management. Good Luck to the new young lady trying to make it work :) !”
“Amazing, top notch service from this location AND 151 N Dupont Hwy Budget! Make sure you confirm which location of the 2 only a mile apart that your reservation was placed. Easy to mix them up, but they go above and beyond to help you if you do! After seeing bad reviews for this location, I'm willing to bet some of the issues are with that easily made customer error.”
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“Always a good experience at Bentley Truck Rental I ask for my truck to get washed and told me to bring it right in and within an hour it was finished and looking great”