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“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
8:30AM - 4:30PM
144 N Beverwyck Rd, Lake Hiawatha
Mailbox Centers
“Employees are amazing!!!! Jordan and pearl and Maria were superb and a real exemplar of character and what you are looking for in employees. 10/10 experience, if you are looking to have your shipping and printing needs met, don’t go anywhere else! They really care about you here!”
“Katie is the best! She went above and beyond her duties to assist me with a complex shipping issue I had and I would not have been able to complete the shipping issue without her kindness and support.”
“Always have a positive experience in this store. Manager Sam always very helpful and able to help with whatever I need. Great customer service which is harder and harder to come by these days. Much appreciated. Keep up the good work!”
8:30AM - 4:30PM
45 S Park Pl, Morristown
Mailbox Centers
“Ashton B, who is the assistant manager of store 1748 In Morristown, New Jersey, Gave me outstanding customer Support. I am shipping three photo albums of important family photographs has packed with extreme diligence and he was very careful to handle all of my products with great care.
Ashton gave me outstanding service.”
8:30AM - 4:30PM
161 Center Grove Rd, Randolph
Mailbox Centers
“Steve was excellent at helping me ship my international passport application. He promised to return my phone call with the necessary information which ultimately lead me to send my shipment via UPS. The store was busy when I arrived but Steve managed the lineup with ease while delivering great customer service. Thanks again!”
“The young lady here was so efficient, helpful and nice she gave me a discount for the inconvenience caused even when it was by Amazon not UPS. Great experience, must give a review.”
10AM - 3:30PM
80 Morristown Rd #3b, Bernardsville
Mailbox Centers
“The staff were extremely helpful, especially Irenee. I had lost a gold bracelet at a restaurant & fortunately the staff found it, so she suggested the the best way to get it sent back to me. Irenee went out of her way to ensure the delivery would be safe and secure, what a lovely young lady.”
9:30AM - 3PM
55 Union Pl, Summit
Mailbox Centers
“This may be part of a national chain but the SHOP LOCAL vibe is incredible at Summit's UPS store! This particular franchise is a huge asset to our community. Whatever your UPS needs are (mailbox? printing? creative design?) you will find great service. Truly, it is a gem in Summit!”
“I went to the UPS store in Chatham New Jersey to mail a package on 10/92024 around 6 pm. After reading many negative reviews about the customer service at the centre I was pleasantly surprised the efficient and courteous service I received by the gentleman who was managing the store.
this is proof that one cannot always go by the reviews posted on websites.”
“I really like this UPS. It has a young and friendly staff that make Amazon returns a breeze. I prefer this one over the Florham Park location. It's night and day in regards to customer service.”
“Amazing customer service! Shawn and Charlie went above and beyond to help package a fragile item for me and made sure I didn't overpay for shipping. Great experience which is hard to find these days!”
“They are the best most helpful, and friendliest packaging , and shipping store in the area. They do a great job, and are always helpful and fair. Support your small local businesses, especially when they work hard and deserve it. I've even used them to transform VCR tapes to DVD, and used their fax services too.. Five Stars *****”
“This UPS Store and UPS beat out its two major competitors (USPS, FedEx) in care, cost, and customer service. I use its service a handful of times per year. I’ve always found this Store’s staff extremely helpful and responsive, providing tips on safer packaging and delivery options. My latest visit was yesterday, and the package I sent arrived at its destination on time and in perfect shape.”
“This place is absolutely amazing. One of the workers came around from the back and helped me seal up a package to be sent.
Amazing new ownership. I will send everyone to this location!”
“Nice lady at the front name Constance (Connie) is very polite and patient. She’s very knowledgeable about retail and is the passport agent there. She gives customers chances to correct paperwork instead of rejecting password appointments. I highly recommend her to help customers with anything. Customers come in are very disrespectful to the staff I have never seen her loose herself dealing with the public can be very challenging.”
“If you need something packed - this is the place. They packed my 27inch desktop imac in a box to be checked on the airplane - going to Greece! They did an awesome job. I just took the computer out and it is perfect and works! They were helpful, efficient, communicative and worth the money. Thank you so much!”
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“Joey at this UPS Store is the BEST! I had to get a very large package down to Florida over a holiday weekend and he worked through many different options with me to make sure it got there well packaged and on time without costing a million dollars. I’m so thankful to encounter professionals like Joey who take their job very seriously and truly know their business inside and out. He really knows his stuff. Very thankful!”