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“Nice that this location is open until 6p on Friday (unlike many others that close at 5p). That being said, the lady there wasn't too excited at the end of what must have been a long day.
At least all the supplies upfront were stocked.”
“The gentleman that was in the store to help me was so kind enough to help me get this package delivered. They told me I needed a QR code. There was no QR code. We spent the hour trying to find it, but he was nice enough to help me I appreciate it July 7, 2026.”
“Absolutely wonderful customer service. Two gentlemen helped me with Amazon returns, even going so far as helping me figure out how to cancel a return in the Amazon app so I could change the return location. Super helpful and considerate!”
8:30AM - 6:30PM
623 Eagle Rock Ave, West Orange
Mailbox Centers
“The Associates at the UPS Store on Eagle Rock Ave. Are polite, courteous, kind, patient and always willing to go above and beyond to help you no matter what the need. I am ver grateful for all they do!!!”
8:30AM - 6:30PM
45 South Park Place, Morristown
Mailbox Centers
“Well informed staff and excellent packaging.
Used for local pickup of an auction item from a nearby auction house and shipped to Chicago. Very pleased with response time and careful handling from Brian, my team contact.”
“Man, big shoutout to this UPS Store. Every time I pull up, they get me right, no stress, no headache. Gotta give special love to Nada tho — she the real MVP. Super helpful, quick with it, and actually cares about making sure everything’s straight. Not too many places you walk in and feel like they really look out, but here it’s different. Appreciate the good energy, I’ll definitely keep coming back.”
“I was able to shred everything I needed for a reasonable price. Thank you so much to the young lady who helped me from the phone call to the in-person interaction. Excellent customer service — I’ll definitely keep coming back to this location!”
“this store is very much friendly and very much convenient to give returns. They will help in everything. Kusu is especially very great in helping people. I can give 1000 star rating to this store.”
“I visit this location a lot and realized it deserves a review. Outstanding customer service. I'm sorry I didn't catch his name, but this morning a gent with long hair and a beard took care of a return of a big, heavy box for me. I was prepared but hadn't attached the label, so it could more easily be scanned. He printed my receipt and sent me on my way in less than a minute. Wouldn't let me affix the label or move the box for him or anything. A+ for kindness and service.”
“Great customer service, always a friendly smile, fast and efficient services. I come here to return packages as well as printing and it’s always a pleasure, we’re very lucky to have them in our neighborhood.”
“Never had an issue with sending packages from this location, and the staff is always helpful and friendly. Have a friend that had issues at the UPS Store by him, so I suggested he try the one I go to, and he had a great experience. They were knowledgeable, and the service he was provided was completed in a timely manner.”
“This store is conveniently located. The staff is friendly and efficient. While I like the Cranford and Scotch Plains location, this store has the return kiosks so you can get right in and out most time with little or no wait time.”
8:30AM - 6:30PM
803 Kenilworth Blvd, Kenilworth
Mailbox Centers
“had a great experience at UPS thanks to Warren. He was friendly, professional, and very helpful throughout my visit. He provided excellent customer service and made the whole process quick and easy. It’s always appreciated when someone takes the time to be patient and welcoming. Thank you, Warren, for your great work!”
“I can't say enough positives about the level of service I received here. During my stay in West Caldwell I had to visit this business no less than six times. Everytime the staff were polite and helpful. The establishment was clean and well organized. They were a bright spot in my day.”
8:30AM - 6:30PM
235 Main Street, Madison
Mailbox Centers
“This store has been under new ownership. The owner Daniel is amazing!!! So helpful, knowledgeable and just a wonderful person. I’m very excited that they are doing a full store renovation that will be happening in the next few months. Come check this UPS store out it’s really great!”
8AM - 6:30PM
1056 US-9, Parlin
Mailbox Centers
“Wonderful Staff..super helpful patient and pleasant to deal with!!!! The lady that's usually there has always been great and Malachi and Kayla are a nice addition!”
8AM - 6:30PM
16 S Ave W, Cranford
Mailbox Centers
“Max and 1 other dude (can't remember his name). They are cordial, knowledgeable and efficient. The last 3x I've been in Max helped me sort my shipping confusion.”
8:30AM - 6:30PM
16 Mt Bethel Rd, Warren
Mailbox Centers
“After a UPS driver delivered my package to the wrong address in Miami, Kenny was excellent with getting support on the phone and pushing for the driver to retrieve the package and re-deliver to the correct address. Thank you Kenny!!”
“Both the owner and the lady who helped us today were simply incredible! They both helped us unpack and pack back multiple returns and did it nicely, professionally calmly with smiles. Bravo!!!.”
7:30AM - 6PM
55 Union Pl, Summit
Mailbox Centers
“I visited the UPS store and was pleasantly surprised to find it open promptly. The owner personally took care of my shipment, ensuring that the entire process was executed accurately and swiftly, preventing me from missing my train. I genuinely appreciate the owner’s punctuality and attention to detail.”
8:30AM - 7PM
202 W 7th St, Plainfield
Mailbox Centers
“Great quick ID fingerprinting service. You are in and out in few minutes. Good customer service, ample parking space outside the store. Give a call if you need any clarification on the service you need.”
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
8:30AM - 7PM
136 NJ-10, East Hanover
Mailbox Centers
“Quick and simple for package drop off, UPS in the little strip mall in front of the Target/Costco Gas.
They have all mail and packing services, along with PO Boxes.”
“Adasia provided me with the ability to take care of two individual services. She provided me with the direction to access emails, documents and packages. I had to return to the store to complete the processes and she was extremely helpful and completed everything very quickly and efficiently.”
8:30AM - 6:30PM
1992 Morris Ave, Union
Mailbox Centers
“I just want to give a great big thank you to the young man who helped me out today. I was confused about canceling a return but he took the time to help me. I believe he told me his name is Kay. Thank you Kay for helping this Sr Citizen. You
made my day.”
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“Always a great experience at this store - I go often for returns and the self service kiosk is super easy but if I need help from the gentleman, he is always willing to help!”